In addition to all the options available to you for using your points with LATAM Airlines, partner airline companies, LATAM Travel and Multiplus, you will also be able to redeem your points for extra comfort on your flights.
Request a Cabin Upgrade from Economy class to Premium Economy or Premium Business class on LATAM Airlines flights and enjoy an exceptional flying experience.
You can make your request through our Customer Service Center by calling (595 21) 451 535, or at any of our LATAM stores in airports.
- Table of points subject to changes.
- Points valid from 10/01/2015.
- Upgrade subject to availability.
Identify the fare base of your ticket
Check the confirmation email for your purchase. The fare class will appear in the following format: "Economy class (Y)".
If in any doubt, please go to the contact section for assistance from our customer service channels.
Points on the LATAM Fidelidade scheme
Passengers will receive points on tickets paid in cash, which will always be in the economy cabin.
Change the date of your trip
In order to make changes to the date, your new flight will have to have availability of seats in the superior class with points (fare cases R or U). Keep in mind that you will be charged an extra fee for making the change to your flight, and in some cases you may need to pay the difference in the ticket fare of an Economy cabin.
Tickets purchased through travel agencies
Some tickets purchased through travel agencies are not valid for obtaining cabin upgrades with points. Check with the Sales Center, Fidelidade and Services to see if the fare purchased through the travel agency is valid for a cabin upgrade.