Qualify for our Elite categories

As you know, in addition to earning Qualifying Points, as of April 1st, 2020, we are including a new option for you to become an Elite member: earning Qualifying Segments.

We are currently experiencing difficult times due to the contingency that arose from COVID-19. However, our commitment is even stronger. You are a very important client for us, so we want to inform you that all members will maintain their Elite category for an extra year as an additional benefit, extending it until March 31, 2022.

Remember that if you move up a category during 2020, it will also be maintained until March 31, 2022.

 

Review the options available to you for accessing Elite categories. You have to comply with any of them:

1.- Meeting the goals of Qualifying Points that you accumulate on your flights:

Qualifying Points are exclusive to qualify for our Elite categories and are calculated from the dollars you spent on your ticket (minus taxes, fees and additional services) and the multiplier depending on the destination: domestic and international.

LATAM Pass Miles, which you also accumulate on your trips, can be exchanged for tickets.
 
Multipliers

Meet these earning goals and qualify for our Elite categories: 





 




 
*Flights operated by oneworld airlines (including American Airlines) will earn Qualifying Points until April 30th, 2020.
Starting May 1st, 2020, points will only be earned on flights operated by associated airlines.

 

For example:

Rodrigo purchase a fare to Lima for US$ 500.

2.- With the new option to accumulate Qualifying Segments

To give you more alternatives to qualify for Elite categories, we’re presenting you with another option to achieve the exclusive benefits of LATAM Pass: Qualifying Segments per trip.

The segments will be accumulated on your trips and correspond to the route between an origin and a destination on a flight on the same airplane. To reach a new Elite category, you must earn Qualifying Segments that will bring you closer to achieving the exclusive benefits of LATAM.

  • We remind you that flights purchased in Premium Economy and Business cabins will accumulate twice as many Qualifying Segments, while flights with PROMO and BASIC fares do not accumulate Qualifying Segments. 

Look at this example of how you will accumulate Qualifying Segments on your trip:

segments

These are the two ways to access the Elite categories. Reach any of them and enjoy more benefits:

RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE
RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE
RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE

Terms and Conditions

  • To achieve any of the Elite categories, the Qualification Points goal or the Qualifying Segments target must be met without the need to meet both.
  • Flights with PROMO and BASIC fares do not accumulate Qualifying Segments.
  • Flights in Premium Economy and Business cabins accumulate twice as many Qualifying Segments.
  • Flights marketed by LATAM and operated by associated airlines accumulate Qualifying Segments on the same airlines that accumulate Qualifying Points.
  • Flights marketed by associated airlines do not accumulate Qualifying Segments.
  • Flights redeemed with LATAM Pass Points do not allow you to earn Qualifying Segments. Qualifying Segments are only earned with purchased flights.
  • The new accumulation rules will be activated on April 1, 2020, but everything you've accumulated since January 1, 2020 will be accounted for.
  • Flights operated by Delta Air Lines, Azul, Cathay Pacific, Finnair, Lufthansa, Japan Airlines, Malaysia, Qantas and Qatar, and marketed by LATAM Airlines, allow you to earn Qualifying Points.
  • Flying on Delta Air Lines also earn Qualifying Points.

Review our frequently asked questions

1.- What are the main changes to the qualification rules?

  • We have lowered the number of Qualifying Points we require for you to qualify for some categories and added a new alternative Qualifying Segments rule to give you more options to qualify.

2. - So, how many Qualifying Points or Qualifying Segments do I need accumulate to reach each program category?

RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE
RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE
RULES
GOLD
GOLD PLUS
PLATINUM
BLACK
BLACK SIGNATURE

3.- What are Qualifying Segments?

  • The Qualifying Segments are the number of flights taken.

4. How do the Qualifying Segments earn?

Qualifying Segments are accumulated by flying. It is important that you also know that based on the fare and cabin purchased, they will be accumulated as follows:

  • Flights in PEemium Economy or Premium Business cabins: accumulate 2 Qualifying Segments
  • Economy flights purchased with Light, Plus or Top fares: accumulate 1 Qualifying Segment.
  • Flights purchased with a Basic or Promo fare: do not accumulate Qualifying Segments.

5.- What happens if my flight has a connection?

  • If your flight has a connection, it counts as 2 flights; unlike flights with a layover (where the passenger does not change planes) which count as 1 flight.

6.- Is it possible to accumulate more than one Qualifying Segment in the same flight?

  • Yes, flights purchased in Premium Economy or Premium Business cabins accumulate 2 Qualifying Segments.

7.- Can I accumulate Qualifying Segments by flying on other airlines?

  • As long as the flight is sold by LATAM, regardless of who operates it, you will accumulate Qualifying Segments. If the flight is sold by other airlines, you will not accumulate Qualifying Segments.

8.- To qualify, do I need to meet the two rules of Qualifying Points and Qualifying Segments?

  • No, the rules are independent. You can reach the category by meeting the Qualifying Points requirement or the segment rule, i.e., it is not necessary to comply with both rules.

9.- What is the validity period of the segments?

  • Like Qualifying Points, segments are valid throughout the calendar year, i.e., for flights operated between January 1 and December 31 of the same year.

10. What are Qualifying Points, and what are they for?

  • These are the points that you accumulate from January 1 of each year to reach your qualification goals for the Elite categories of the program. The goal for qualifying each Elite category (Gold, Gold Plus, Platinum, Black and Black Signature) is reflected in a number of Qualifying Points.

11. Does the calculation of Qualifying Points change?

  • No, Qualifying Points continue with the same calculation methodology.

12. How do Qualifying Points accumulate?

  • Qualifying Points are accumulated from the fare paid (deducting fees, taxes and other services) by applying a multiplier that depends on the destination of the trip (domestic or international).
  • Other services are understood as the purchase of baggage, LATAM + seat, Upgrade option and others.

13. What are multipliers per route?

Ticketed route
Domestic Brazil (Points/BRL)
Domestic Colombia (Points/USD)
Other domestic routes (Points/USD)
International flights (Points/USD)
Ticketed route
Domestic Brazil (Points/BRL)
Domestic Colombia (Points/USD)
Other domestic routes (Points/USD)
International flights (Points/USD)

14. If I purchased a ticket in local currency, what exchange rate will be posted for conversion to USD?

  • In such cases, the current exchange rate at the time of ticketing shall apply.

15. Do I accumulate Qualifying Points when I buy a ticket in LATAM but the flight is operated by another airline?

  • Yes, you accumulate Qualifying Points on flights that are marketed by LATAM but operated by other partner companies.
  • In other words, for flights sold and marketed by LATAM, but not necessarily operated by LATAM.

16. Can I accumulate Qualifying Points by flying on other airlines?

  • Yes, you can accumulate Qualifying Points on other airlines as long as they are members of associated airlines. Check this website for information for the associated airlines.
Indigo