We understand that plans may change

For that reason, we have updated our change policy for all tickets purchased between May 20th and July 31st, 2020.

Travel starting in 2020

1. Change your date at no additional cost                                   

You can make a date change before starting your trip without worrying about paying extra: Not penalties and not fare difference.

2. Reschedule until December 31st, 2021                          

You will be able to reschedule your trip until December 31st, 2021.

3. Change your destination without paying a penalty fee 

If you also decide to change your original destination city, you will only pay the fare difference of your ticket if applicable

Travel starting in 2021

1. Change your date at no additional cost                                   

You can make a date change before starting your trip without worrying about paying extra: Not penalties and not fare difference.

2. Fly up to 12 months after your original travel date                          

You will be able to reschedule your trip during the validity of your ticket. In other words, 12 months from the start date of your trip.

3. Change your destination without paying a penalty fee 

If you also decide to change your original destination city, you will only pay the fare difference of your ticket if applicable

When should I change my ticket?

If you plan to travel during the next 330 days (11 months approx.) You can change your ticket before the travel date of your first flight clicking here

If you plan to travel in a period after the next 330 days or you don´t know when to travel?, you can leave your ticket open informing before the travel date of your first flight through My Trips.

IMPORTANT: The availability of flights in our system is limited for the next 330 travel days (approx. 11 months) from the search date.

If you do not see the same information related to this policy during your purchase process, don’t worry, this is an exceptional measure during this contingency.

For more information about changes policies for tickets purchased before May 20th please click here.