Every time you fly with us, you’ll have the opportunity to be chosen for a Cabin Upgrade via an invitation we’ll send to your e-mail. If you receive an invitation, you’ll be able to make an offer with what you’re willing to pay to travel in a superior cabin:
- Priority check-in
- VIP lounge access
- Priority boarding
- Premium cabin baggage allowance
Once your Upgrade is confirmed, you can’t make any changes or get a refund.
Remember that the Upgrade Option is different from requests with courtesy coupons. Read more information about this in our Courtesy Cabin Upgrade section.
How can I participate?
1. You will receive an invitation.
2. You will make an offer for how much you are willing to pay to fly in a superior cabin.
3. We will let you know if you won between 2 and 12 hours before your flight.
In order to receive an invitation, Option Upgrade must be available for your flight.
