You can travel with your pet in the cabin or in the hold, subject to a few restrictions. If you would like to travel with a service animal (seeing eye dogs or emotional support dogs), please check the conditions here.
- It is forbidden to transport your pet from/to: Galapagos Islands, Australia, New Zealand, Papeete, South Africa or England.
- LATAM doesn’t transport pets in the hold or in the cabin during trips that have connections with other airlines or in code-share flights.
- Admission of your pet on board the aircraft is subject to health restrictions and documentation required by the health authorities of each country. For example, for domestic flights in Colombia it is a requirement to present your pet’s vaccination card or certificate, registered by a veterinary surgeon where his/her professional license number is clearly stated.
- Only cats and/or dogs may travel with the passenger, and these animals must be docile around other people.
- The pet must be aged over 8 weeks, or over 4 months if traveling to the United States.
- The pet must be healthy and not pregnant.
- Search dogs for disaster survivors, with previous certification of their condition, are exempt of the transport charge when traveling in humanitarian aid missions.
How can you request this service?
- This service must be requested via the Contact Center during the reservation or at least 48 hours before the departure of the flight.
- For LATAM Airlines Brasil flights, you cannot make your request until 2 months before your flight.
- If you are traveling with your pet on board, you will need a certificate from a veterinarian, issued up to 10 days before the flight, confirming that your pet is in good health to travel.
- If you’re a passenger on a flight to Easter Island, you’ll need an SAG (Servicio Agricola y Ganadero [Agriculture and Livestock Service]) Office to certify your pet is in good health. As the owner, you can get this at any SAG office near your home. This is an exception within Chile.
- In the event your pet is traveling in the cargo hold, the validity of the veterinary certificate is defined by each country's health authority.
- The health authorities in the countries or cities of your flight destination and any connections may request specific documentation, such as their current vaccinations and health certificate. Please review the reference information on iatatravelcenter.com (in English) and contact the consulate or health authority of the countries you will be visiting.
In the Cabin
- Traveling with your pet is permitted in Economy class on Airbus 319, 320, 321, 350 and Boeing 777 planes.
- Only 1 pet may travel per adult passenger.
- It is not possible to assign seats in the first row or the emergency exit row.
- The maximum weight for the pet must not exceed 7kg/15lbs, including its crate.
- The crate must not have wheels, they must comply with the following specifications, and fit under the seat in front of you.
Cost of this service
- It is important that the crate is well ventilated, and has a lock ensuring your pet won’t get out during the flight.
- The pet must have enough space to move and turn around inside its container.
- You will also have to add sales tax to these fees in the countries where it applies.
- Keep in mind that if your flight includes a stop that allows you to leave the airport, you will have to pay for the service for each leg of your flight until your final destination.
- Traveling with pets inside the cabin is a service additional to passenger travel. We therefore remind you that ticket exchanges or refunds are subject to the conditions of the fare paid.
In the Hold
- Your pet will not be admitted to travel if they are sedated.
- Each passenger can have a maximum of 2 pets in the hold.
- The container must comply with the following maximum size specifications: 115 cm high and 300 linear cm (height + width + length).
- If you are traveling on routes to or from Europe, Oceania, Argentina and Aruba, the maximum permitted weight, including the container, is 32 kg. For other destinations, the maximum weight, including the container, is 45 kg.
- For the safety and well-being of certain breeds of dogs and cats, we cannot transfer certain restricted breeds in the hold of the plane. If your pet is one of these, you may only take it on board with you, provided it complies with the conditions for transporting animals in the cabin.
Cost of this service
Regional flights: in countries of South America; between South America and the Caribbean (Havana, Punta Cana and Aruba); this includes the Auckland - Sydney, Punta Cana - Miami and Madrid - Frankfurt routes.
On long haul flights: between South America and Europe - United States of America - Oceania - Mexico (Cancun and Mexico City); this includes the Lima - Orlando and Guayaquil - Miami routes.
Restriction on transporting pets
Between December 15 and March 15 of each year, our ability to transport pets in the hold on all our routes to New York and Boston is restricted.
Breeds that are not allowed in the hold
Dog breeds not allowed
- Boston Terrier
- Bulldog (all breeds)
- Cane Corso or Italian Mastiff
- Chow Chow
- English Toy Spaniel
- Brussels Griffin
- Japanese Chin (Japanese Spaniel)
- Lhasa Apso
- English Mastiff
- Pug (all breeds)
- Chinese Shar-pei
- Shih Tzu
- Tibetan Spaniel
Dog breeds not allowed
- Bull Terrier
- American Bulldog
- American Bully
- Akita Ken
- Argentinian Mastiff
- Brazilian Mastiff
- Anatolian Shepherd Dog
- Japanese Tosa
- American Staffordshire Terrier (Amstaff)
- English Staffordshire Bull Terrier (Staffie)
- American Pitbull Terrier
- Bordeaux Mastiff
- Neapolitan Mastiff
- Presa Canario (Canary Mastiff)
Cat breeds not allowed
- American Burmese
- Exotic Shorthair
- Persian (all types)