Courtesy Upgrade confirmation 12 hours before your flight
We want you to be relaxed before your trip, so progressively throughout 2016, we will confirm your courtesy Upgrade for flights operated by LATAM Airlines* in advance. As always, priority will be given based on check-in time and in agreement with each candidate's category.
Note: To be able to confirm the Upgrade, you must check-in and make your request between 48 and 12 hours before your flight. If you make your request between 12 and 2 hours before your flight, we won't be able to respect your priority and you will have to verify availability at the boarding gate at the airport. At this time, you only will receive a confirmation email if you are given the Upgrade. Through your Monthly Account Statement, LATAM Pass will inform you about the new routes that will have Courtesy Upgrade confirmation available.
*Excepting routes from Santiago-Easter Island-Santiago, Santiago-São Paulo-Santiago, Santiago-Rio de Janeiro-Santiago, and routes operated by LATAM Airlines Brazil and Paraguay.
Requesting Courtesy Upgrade
The Courtesy Upgrade confirmation is always subject to availability in the cabin and to possible plane changes at the time of the trip. The courtesy Upgrade will be made effective for base Access, Control and Flex family tickets.
You will also be able to enter the list to see the position of your request.