You may take your four-legged friend with you in the cabin or in the hold of the airplane, depending on the available space on board. We know your pet is an important member of your family, and that's why we aim to make their trip as comfortable and as safe as your own.
 

Before embarking on the adventure with your pet, bear in mind that there are certain conditions you must meet in order to travel:

Animals that are permitted

  • You may only take dogs or cats.
  • You cannot take your pet to the following destinations: Galapagos Islands, Australia, New Zealand, Papeete or England.
  • The pet must be aged over 8 weeks, or over 4 months if traveling to the United States.
  • Other animals may be transported via LATAM Cargo.

Required documentation

  • If you are traveling with your pet on board, you will need a certificate from a veterinarian, issued up to 10 days before the flight, confirming that your pet is in good health to travel.
  • The health authorities in the countries of your flight destination and any connections may request specific documentation, such as their current vaccinations and health certificate. Please review the reference information on iatatravelcenter.com (in English) and contact the consulate or health authority of the countries you will be visiting.

On the day of your trip

  • Your pet will not be admitted to travel if they are sedated.
  • They must remain in their travel container during the whole time of the flight.
  • You cannot bring containers with wheels. 

Please also bear in mind the following:

  • It is not permitted for pets to be taken in the airplane cabin by unaccompanied minors under the age of 12 years or passengers who take a POC (Portable Oxygen Concentrators) for sleep apnea.
  • In the event your pet is traveling in the cargo hold, the validity of the veterinary certificate is defined by each country's health authority.
  • On trips shared with other airline companies the most restrictive conditions will apply. Don't forget to check these conditions and restrictions before you travel.

How can you request this service?

Remember to request the service at one of our Sales Offices or by calling the Contact Center when you are making your reservation - before purchasing the ticket and up to 48 hours before your flight departure, as this service is subject to available space in the airplane.

When you call, you will need to provide the following information about your pet: their age, weight, size and breed.

Small dogs and cats in the airplane cabin

If you want to take your pet in the airplane cabin, please bear in mind that the service is only available on Airbus 319, 320, 321, 330 and Boeing 777 airplanes and you may only travel with one dog or one cat at a time.

Pet travel container characteristics

Your pet must travel inside a hard or soft pet container that has the following maximum dimensions:

 

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Make sure that the container has sufficient ventilation, a waterproof base and a secure closing mechanism. It should fit comfortably and be easily movable.  

In order to take your dog or cat in the airplane cabin, the total weight of the animal and the container can not exceed 7 kg.

Cost of this service

  • Flights within Brazil: R$ 200.
  • Flights within Colombia: US$ 20.
  • Flights within Ecuador: US $45.
  • Flights within Peru (tickets issued from May 5, 2016 onward): US $45.
  • Flights within Chile, Argentina and between Asuncion and Ciudad del Este: US$ 75.
  • Flights within South America: US$ 200.
  • Other international flights: US$ 250.

You will also have to add sales tax to these fees in the countries where it applies.

Keep in mind that if your flight includes a stop that allows you to leave the airport, you will have to pay for the service for each leg of your flight until your final destination.

Traveling with pets inside the cabin is a service additional to passenger travel. We therefore remind you that ticket exchanges or refunds are subject to the conditions of the fare paid.

Assistance animals

Guide dogs and emotional assistance dogs can travel in the airplane cabin free of charge, but they must be duly certified and have their medical documentation. For more details please review our Special Assistance information, or get in touch with our Contact Center.

Large dogs and cats in the hold of the airplane


Pet travel container characteristics

Dimensions

There must be a distance of at least 5 cm between your pet's head (when standing up) and the top of the cage. The cage must be at least twice as wide as the animal, and it must be long enough that your pet can lie down without touching the sides. The maximum dimensions permitted for a pet container are 94 cm long x 64 cm wide x 61 cm high.

Weight

The maximum total weight permitted - including both the cage and the pet - is 45 kg. If you are traveling to/from Argentina, Europe or Oceania it is 32 kg.

Material

Solid, waterproof and with an absorbent floor.

Door

Metal and double locked. Also, for the safety of the pet, it is reccomended that the door doesn't have any slots that the animal could put its snout or paws in.

Ventilation

The cage must have one open end, holes in the three other walls and spacer bars to prevent other baggage from interfering with air circulation.

Cost of this service

The cost is indicated below by origin-destination checked, and its value depends on the weight of the animal plus the cage. This is in accordance with the same conditions that apply to excess baggage, even if you are traveling without any lugagge.

Breeds requiring special care

We know how important the level of care for your pet is to you; there are some dog and cat breeds that require extra special level of care and so cannot be admitted in the hold of the airplane. If your pet is one of these, you may only take it on board with you, provided it complies with the conditions for transporting animals in the cabin.

In exceptional cases, these breeds may be transported on flights within Brazil through our LATAM Cargo service.

Restricted dog breeds

  • Akita Inu, Dogue de Bordeaux
  • Pit Bull Terrier
  • Affenpinscher
  • English Staffordshire Bull Terrier
  • American Pit Bull Terrier
  • American Staffordshire Terrier
  • English Toy Spaniel
  • Presa Canario
  • Boston Terrier
  • Brazilian Mastiff
  • Pug (all breeds)
  • Boxer (all breeds)
  • Brussels Griffin
  • Rottweiler
  • Bull Mastiff
  • Japanese Chin

 

  • Chinese Shar-pei
  • Bull Terrier
  • Anatolian Shepherd Dog
  • Shih Tzu
  • Bulldog (all breeds)
  • Lhasa Apso
  • Tibetan Spaniel
  • Chow Chow
  • Mastiff (all breeds)
  • American Staffordshire Terrier
  • Italian Mastiff
  • Pekingese
  • Staffordshire Bull Terrier
  • Argentinian Mastiff
  • Pit Bull
  • Japanese Tosa

Restricted cat breeds

  • Burmese
  • Himalayan
  • Persian
  • Exotic Shorthair