Get ready for your flight!


Check each country's entry restrictions because the spread of COVID-19 by clicking the map, or searching your travel rout.

Keep in mind that this information is constantly changing, therefore, we recommend you to keep checking the official websites of the country or state of your destination and be aware of the entry policies and exceptions that may apply.


If you have a connecting flight with another airline, don't forget to check their website and verify what are the requirements that you must meet to board and continue with your trip.


BRAZIL: Starting on december 30th, a negative RT-PCR test and a Health Affidavit (DSV) will be mandatory to enter Brazil. Passengers with international connections in Brazil must present the RT-PCR test and the DSV, this is a mandatory requirement in order to travel. 



ECUADOR: Effective January 13th, all passengers entering Ecuador must present a negative RT-PCR test result carried out up to 1o days before arrival in Ecuador. Without this certificate, the passenger won't be allowed to board at the origin airport. 

Once in Ecuador, the authorities will perform a random COVID-19 (antigen) test. If any passenger gets a positive result, he/she will be subject to a mandatory 10-days isolation in the determined Health Authorities (MSP) residences. 



SPAIN: Due to the current climate situation in Spain, the passengers who see their fly itinerary to Spain affected because of the storm will be able to enter the country with the negative PCR test certificate following the original hours of the flight arrival. This only applies for those itinerary affected by the storm. 



UNITED KINGDOM: Effective January 15th at 04:00 hours, all passengers entering or connecting in the UK must present a negative PCR or LAMP test certificate carried out up to 72 hours before flight departure to the UK. The certificate must be issued in spanish, english or french. *Children under 11 years of age are exempted. 

The certificate will be controlled at the origin airport and boarding will be denied for those who do not meet the requirements. 

Entry restrictions by country

We want to keep you informed about the most important aspects of your trip, so you don't have any inconvenience on your domestic nor international flight. 

Click on the map or search your travel rout.

Personal indications

All you need to do before, during, and after your flight.

Government restrictions


Each passenger is responsible to bring their own mask for personal use and wear it properly, fully covering nose and mouth. We accept the following types of mask:

  • Traditional surgical mask
  • N95 type
  • Fabric handmade mask
  • Fabric handkerchiefs or bandanas

The use of scarves or masks made of woven material (wool-yarn) is not allowed.

We ask our clients to use their mask correctly at all times and remove it only to ingest food and beverages.

We suggest not to use masks with valves and to follow the manufacturer's recommendation regarding the time of use, remembering that a mask should be discarded and replaced if it becomes dirty, wet or deteriorated. For long-duration flights it is advisable to bring extra masks for replacement.


No customer may board the plane without a mask (except infants from 0 to 2 years old) or using it incorrectly. In the case of refusing to use it during the flight, you will be reported as an unruly passenger with the respective authorities.


Those people who have a medical condition that makes it impossible to use it, must obtain a medical certification. The use of face masks will be more flexible in the case of minors between the ages of 2-11 years.


* The exemption mentioned above may change in some countries or zones where the local authorities do not permit these kinds of flexibilities.