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LEARN ABOUT OUR HEALTH AND SAFETY MEASURES
LEARN ABOUT OUR HEALTH AND SAFETY MEASURES
COVID-19: ¿WHAT ARE WE DOING AT LATAM?
Today taking care of our passengers' well-being is our most important journey. This is why we want to share with you the health and safety protocols we are implementing on our flights in order to avoid the spread of COVID-19:
PRECAUTIONS ON BOARD
Boarding and disembarking: we have adjusted our boarding and disembarking process to avoid crowding
Empty Seat: whenever possible, we will leave the middle seat empty to facilitate social distance between passengers
Ventilation systems: our aircraft is equipped with an air recirculation system that renews the air inside the cabin every 3 minutes thanks to HEPA (High Efficiency Particulate Air) filters, which remove 99.97% of the particles.
Cabin Hygiene: we have defined proactive and regular cleaning procedures throughout the cabin. Additionally, we are providing hand sanitizer gel in all our aircraft
- Crew Protocols: to avoid possible contagion, we adjusted our crew protocols and included masks for all of our crew members, as well as for passengers with symptoms
Food: we simplified our food services by minimizing the handling of items and limiting each service to only one interaction
- Materials: as a preventive measure, our crew will only distribute rest elements upon request of the passenger. The elements in the seat pockets have been removed
Recommendations for our passengers
Complete your Online Check-in and prefer a digital boarding pass
Arrive at the airport at least 4 hours before your scheduled departure
time
At the airport, approach the check-in counter without friends or family members
Once on the plane, remain seated and avoid moving throughout the cabin.