Your safety is our main concern. This is why we are following the recommendations of international organizations such as the International Air Transport Association (IATA), the World Health Organization (WHO), International Civil Aviation Organization (ICAO), governments and local authorities.
We continue making our best to make you feel safe when travelling. LATAM has been awarded as the airline group with the best safety and hygiene standard in Latin America by “APEX Health Safety powered by SimpliFlying” with the DIAMOND category, the highest rating in this standard and in the entire region.
Additionally, LATAM Airlines Group was recognized by the airline industry’s leading accreditation organization for COVID-19 safe travel, Skytrax, obtaining a 4-star rating. LATAM is the only airline in South America to have ever achieved this category.
Check more information about the raiting here.
Mandatory use of face masks
Local authorities and IATA (International Air Transport Association) have defined the use of these protection elements during your trip. They minimize the possibility of cross-infection among people on board. It is essential to wear them correctly; they must cover your mouth and nose completely, reducing the drops expelled when breathing, coughing, or sneezing by 90%.
Masks with valves, fabric handkerchiefs or bandanas, scarves or masks made of woven material (wool-yarn), plastic mouth guard, are NOT ALLOWED.
We suggest following the manufacturer's recommendation regarding the time of use, remembering that a mask should be discarded and replaced if it becomes dirty, wet or deteriorated. For long-duration flights it is advisable to bring extra masks for replacement.
The types of face masks to be worn can be the traditional surgical ones, or the N95, as well as hand-made fabric masks, as long as they completely cover your nose and mouth.
There are some exceptions about the type or models of face masks allowed in certain countries such as Chile, Peru, Colombia, Germany and Brazil. Check the details in the Help Center.
Aircraft sanitation before and after the flight
A sterile environment on board
Boarding and disembarking