Help Center

Solve all your doubts related to your trip using our thematic search engine, browsing our frequently asked questions or consulting us through social networks.

If you have any visual impairment, limited mobility or cognitive difficulties and are unable to access our services, please call us on 1-866-435-9526 and we will assist you.

 • Airport staff personnel is available during hours of flight operations and assist passengers for same day flight changes. For all other cases, please call Help Center.
 • Airport offices are not authorized to perform LATAM Pass procedures or to redeem travel vouchers.

To access LATAM Pass services through the Contact Center you will be asked to provide your telephone password. In order to obtain it, go to Password Recovery.