Learn about the benefits that LATAM Fidelidade has to offer

Get comfortable and enjoy the best of our four Elite categories: Gold, Platinum, Black and Black Signature. Each one provides access to exclusive services that will ensure your trip is a unique experience.

  In flight

Courtesy Upgrade with Coupons

Get a free cabin upgrade with coupons when you purchase your ticket with the Base, Access, or Control fares, or when redeeming your Fidelity Points on international flights sold and operated by LATAM Airlines, according to waitlist availability and priorities.

You can check your spot in the upgrade list online.

Gold:  2 coupons shared between member and companion, only for Access and Control fares
Platinum: 6 coupons shared between member and companion, only for Access and Control fares
Black and Black Signature: Unlimited coupons for the member and 6 for one companion. Only for Base, Access, and Control fares

*Keep in mind that upgrade coupons are not cumulative with the benefits from your bank cards.

Cabin Upgrade with Multiplus points

You automatically request an upgrade when purchasing your ticket under any fare, on international flights operated and marketed by LATAM Airlines.

Gold: For you
Platinum, Black and Black Signature: For you and your companions

*Only tickets purchased from the Control fare are valid for cabin upgrades with points.

Space+

Fly with greater comfort and ease on LATAM Airlines. Choose your seat in the first rows or at the emergency exit and let your legs enjoy greater comfort on Brazilian domestic flights and international flights.

Ask for it online during your purchase, prior to your Check-in by accessing your reservation, or up to 50 minutes before the flight at the boarding gate.

Platinum: For you on domestic flights LATAM Airlines
Black and Black Signature: For you and one companion on domestic and international flights LATAM Airlines

*For the companion, request the benefit through our Contact Center.

  At airport

Preferential Check-in

Check-in online and drop off your baggage at the preferential Check-in for the Elite categories. The benefit applies to flights by LATAM Airlines and partner companies from the oneworld alliance in all cabins.

Gold: For you on domestic flights.
Platinum: For you and a companion domestic flights and international flights.
Black: For you and a companion on domestic and international flights | You also get an exclusive line for Check-in for international flights at the airports in Lima, Miami, Santiago, Sao Paulo (Guarulhos), Rio de Janeiro (Galeao) and Bogota.
Black Signature: For you, your family group, and a companion on domestic and international routes flying with LATAM airlines | For you and a companion on domestic and international routes flying with oneworld airlines | You also get an exclusive line for Check-in for international flights at the airports in Lima, Miami, Santiago, Sao Paulo (Guarulhos), Rio de Janeiro (Galeao) and Bogota.

*Companion subject to availability.

LATAM VIP Lounge

On your international flights operated by LATAM.

Platinum and Black: For you and a companion.
Black Signature: For you, your family and a companion (when flying with LATAM Airlines) | For you and a companion (when traveling with oneworld).

oneworld VIP Lounge

On your international flights operated by LATAM or by other oneworld airlines.

Platinum, Black and Black Signature: For you and a companion.

Preferential boarding

By showing your frequent flyer card, even if flying Economy class. This benefit applies for domestic and international routes and is valid when flying with LATAM Airlines or oneworld airlines.

Platinum and Black: For you and a companion.
Black Signature:
For you, your family and a companion (when flying with LATAM Airlines) | For you and a companion (when traveling with oneworld).

*Companion subject to availability.

Special Services

On international flights, our team will assist and accompany you during the entire process: before, during and after your flight. 

On domestic flights, our team will provide the best assistance by e-mail or WhatsApp®. To enjoy this benefit, please call the Contact Center.

Black Signature: For you.

  In baggage

Priority baggage

On your international flights with LATAM Airlines, we will label your baggage so that it is unloaded with the first group of bags wherever and whenever possible, so that you can pick up your bags faster at the baggage claim.

Gold, Platinum and Black: For you
Black Signature: For you and companion

Excess baggage on LATAM Airlines flights

As an Elite member, you are exempt from charges for excess baggage, depending on your category. The benefit is available on all flights sold and operator by LATAM Airlines, depending on the baggage rules at each airport.

Platinum, Black and Black Signature: National and international flights LATAM Airlines 1 additional piece up to 23 kilos

  For your trip

Move up or delay your flight within the same day

You can access this benefit for free on the same day of your flight. Applies only for domestic flights within Chile, Argentina, Peru, Colombia or Ecuador, and for Platinum, Black and Black Signature members.

This benefit is subject to seat availability on flights before or after yours.

Enter your reservation code and last name in My Trips the day of your flight to see if you are eligible for this service.

Go to My Trips

Waitlist priority

If you want to change your flight date, you will get on the waitlist and will have priority according to your Elite client category.

Fares redeemed with points can be changed or refound without any extra fee

Changes without charging fine of date, route and/or flight for tickets obtained with points of the member, for you and others.

Keep in mind that when you make a change of tickets may apply additional charges for the difference existing between rates points.

*The Multiplus points cardholder is not required to travel with the person who changed the ticket.

  For your account

Exclusive redemption table

Fly more using fewer points with the exclusive redemption table. Trade your Multiplus points for tickets on domestic flights and international flights.

Exclusive assistance

Phone number for special assistance: 1 866 435 9526

Please note:

  • A companion is understood as the person who enters the lounge with the Elite member and travels on a oneworld airline.
  • Family is understood as the spouse, children or parents of the Elite member, who will receive the benefit when traveling on LATAM Airlines.
  • Check-in unavailable at Guarulhos International Airport in Sao Paulo.
  • The member with Multiplus points is not required to travel with the person who changed their ticket.
  • If you would like information on additional benefits offered by your credit cards, check with your bank directly.