Service charge
LATAM charges a service fee at the sales offices where customers receive personalized service. If you’d like to return your fare, this charge is non-refundable. This includes LATAM Offices and Contact Center, where a charge for issuance and voluntary changes is applied, which varies according to the following table:
Please be advised that the charges made at the airport vary depending on the exchange rate.
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
* For LATAM Pass awards, the service fee is 60.00 BRL.
Argentina
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Sales offices - self service module
|
Our Website
|
---|---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Sales offices - self service module
|
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Sales offices - self service module
|
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Sales offices - self service module
|
Our Website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
*Values may vary depending on the type of ticket.
|
|
Sales Offices and Contact Center
Issue charge |
Sales Office
Reissue charge |
Contact Center
Reissue charge |
Our Website
|
---|---|---|---|---|---|
|
|
Sales Offices and Contact Center
Issue charge |
Sales Office
Reissue charge |
Contact Center
Reissue charge |
Our Website
|
|
|
Sales Offices and Contact Center
Issue charge |
Sales Office
Reissue charge |
Contact Center
Reissue charge |
Our Website
|
|
Sales Offices, airport and Contact Center
Issue charge |
Sales Offices and airport
Reissue charge |
Contact Center
Reissue charge |
Our Website
Issue charge and reissue charge |
---|---|---|---|---|
|
Sales Offices, airport and Contact Center
Issue charge |
Sales Offices and airport
Reissue charge |
Contact Center
Reissue charge |
Our Website
Issue charge and reissue charge |
|
Sales Offices, airport and Contact Center
Issue charge |
Sales Offices and airport
Reissue charge |
Contact Center
Reissue charge |
Our Website
Issue charge and reissue charge |
|
Sales Offices, airport and Contact Center
Issue charge |
Sales Offices and airport
Reissue charge |
Contact Center
Reissue charge |
Our Website
Issue charge and reissue charge |
|
Airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
---|---|---|---|
|
Airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center
Issue and reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
---|---|---|---|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
|
Sales Offices and airport
Issue charge and reissue charge |
Contact Center and offices
Reissue charge |
Our website
|
Purchase of seats in sales offices
|
Domestic
|
Regional
|
Long Haul
|
---|---|---|---|
|
Domestic
|
Regional
|
Long Haul
|
|
Domestic
|
Regional
|
Long Haul
|
|
Domestic
|
Regional
|
Long Haul
|
|
Domestic
|
Regional
|
Long Haul
|
Purchase of suitcases in sales offices
|
Charge on domestic routes*
|
Charge on international routes*
|
---|---|---|
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Charge on domestic routes*
|
Charge on international routes*
|
|
Charge on domestic routes*
|
Charge on international routes*
|
|
Charge on domestic routes*
|
Charge on international routes*
|
|
Charge on domestic routes*
|
Charge on international routes*
|
|
Charge on domestic routes*
|
Charge on international routes*
|
|
Charge on domestic routes*
|
Charge on international routes*
|
*Additional value to the price of each suitcase transported.
Note:
The change fee applies to indirect ticket sales that are re-issued on direct channels. It also applies to direct ticket sales that are re-issued on direct channels in Argentina, Brazil, Chile, Colombia, Ecuador and Peru.
Prices in local currency, are indicative of variations in the exchange rate.
The electronic service companies applied service charge of $ 6,500 for domestic route from Chile, $ 12 for domestic routes in Peru and Argentina, $ 15 for routes within South America and $ 20 for the Rest of the World.