This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of the website (hereinafter, referred to as the "Website"). The access and navigation of the Website, or the use of its services, implies acceptance of the terms and conditions outlined in the Legal Notice and Privacy Policy.

In order to facilitate navigation through the Website, LATAM AIRLINES GROUP, SA (hereinafter, "LATAM"), as owner thereof, with NIF number GB991046509 (Tax ID) and registered office at Address Unit 20, 2 Coda Studio, 189 Munster Road, London, SW6 6AW, informs you that it uses cookies for the storage and retrieval of data and/or other devices of a similar function (hereinafter, "Cookies").

To this extent and with the aim of providing the user all the necessary information for its correct navigation, we have made the following informative text available to the user detailing what cookies are, what type of cookies exist on our website and how it is possible to enable or disable them.

1. What is a cookie?

Cookies are files that contain small amounts of information that are downloaded to the user's device when they visit a web page.

Cookies are essential for the functioning of the internet, since they offer technical solutions that allow the user to navigate through the different websites; they cannot damage the user's equipment/device and, if they are activated in the configuration of the internet browser, help identify and resolve possible errors in the operation of the Website. They can also be used for advertising or analytical purposes.

2. Use of cookies by the provider

By accessing the Website, you expressly accept the use of this type of Cookies on your devices. If you disable Cookies, your navigation through the Website may not be to an optimal capacity and some of the utilities available on the Website may not function to their highest potential.
Specifically, LATAM uses its own cookies and third-party cookies, belonging to third-party companies, for the specific purposes set out below. If in the future the provider uses others for the purpose of granting new and improved services, the user will be informed. 

(i) Technical cookies

Are those that allow the user to navigate through a web page, platform or application and use the different options or services that are available, for example, control traffic and data communication, identify the session, access to restricted parties, record the elements that make up a user action, perform a process, make the request for registration or participation in an event, use security elements during navigation, store contents for the dissemination of videos or sound or share content through social networks.

The technical cookies are listed below:

(ii) Performance Cookies

These cookies collect information about the way in which visitors use the website, for example, which pages they visit more frequently, if they receive error messages from web pages, the sections of the website they access or the most clicked buttons on the site. Visitors cannot be identified by these cookies. All the information obtained is aggregated and, therefore, anonymous. The function of these cookies is to obtain statistics and reports that allow for performance improvement across the website.

Among the performance cookies used are those of Google Analytics which uses its own cookies. These cookies do not collect information that identifies a visitor. All the information collected by these cookies is accumulated and, therefore, is anonymous. It is only used to improve the operation of the site. You can find more information about Google Analytics cookies here:

You can avoid the use of Google Analytics when browsing a site by downloading and installing the browser plug-in available through this link:

The performance cookies are listed below:

(iii) Advertising cookies

On one hand some of these cookies allow us to manage, in the most efficient way possible, the advertising spaces on the website, adapting the content of the advertisement to the content of the service requested or to the use of the website. For this we can analyse your browsing habits and show you advertisements related to your browsing profile.

On the other hand, there are other advertising cookies that allow different advertisers to analyse user behaviour habits in order to offer personalised advertising, either on this Website or on other sites independent of LATAM.

Advertising cookies are detailed below:

3. How to block or reject cookies

You can block Cookies through the browser's configuration tools, or you can configure your browser to notify you when a server wants to save a cookie:

a) If you use Microsoft Internet Explorer, you will find this option in the menu Tools> Internet Options> Privacy> Settings. To learn more visit: and

b) If you use Firefox, you will find this option in the menu Tools> Options> Privacy> Cookies. To learn more visit:

c) If you use Chrome, go to Options> Advanced options> Privacy section. To know more:

d) If you use Opera, in the Security and Privacy option, you can configure your browser. To learn more visit:

e) If you use Safari you will find the option in the Preferences / Privacy menu. More information at:

If you have any questions about our cookies policy, you can contact LATAM via its help centre.

Last update: June 4, 2019
© LATAM AIRLINES GROUP, SA, 2019. All rights reserved.