This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of the website www.latam.com/en_uk/ (hereinafter, referred to as the "Website"). The access and navigation of the Website, or the use of its services, implies acceptance of the terms and conditions outlined in the Legal Notice and Privacy Policy.

In order to facilitate navigation through the Website, LATAM AIRLINES GROUP, SA (hereinafter, "LATAM"), as owner thereof, with NIF number GB991046509 (Tax ID) and registered office at Address Unit 20, 2 Coda Studio, 189 Munster Road, London, SW6 6AW, informs you that it uses cookies for the storage and retrieval of data and/or other devices of a similar function (hereinafter, "Cookies").

To this extent and with the aim of providing the user all the necessary information for its correct navigation, we have made the following informative text available to the user detailing what cookies are, what type of cookies exist on our website and how it is possible to enable or disable them.

1. What is a cookie?

Cookies are files that contain small amounts of information that are downloaded to the user's device when they visit a web page.

Cookies are essential for the functioning of the internet, since they offer technical solutions that allow the user to navigate through the different websites; they cannot damage the user's equipment/device and, if they are activated in the configuration of the internet browser, help identify and resolve possible errors in the operation of the Website. They can also be used for advertising or analytical purposes.

2. Use of cookies by the provider

By accessing the Website, you expressly accept the use of this type of Cookies on your devices. If you disable Cookies, your navigation through the Website may not be to an optimal capacity and some of the utilities available on the Website may not function to their highest potential.
Specifically, LATAM uses its own cookies and third-party cookies, belonging to third-party companies, for the specific purposes set out below. If in the future the provider uses others for the purpose of granting new and improved services, the user will be informed. 

(i) Technical cookies

Are those that allow the user to navigate through a web page, platform or application and use the different options or services that are available, for example, control traffic and data communication, identify the session, access to restricted parties, record the elements that make up a user action, perform a process, make the request for registration or participation in an event, use security elements during navigation, store contents for the dissemination of videos or sound or share content through social networks.

The technical cookies are listed below:

First name
Title
Duration
First name
GEOLAT

GEOLONG

__sonar

homeInfo

pcom

_pm_m

pcom_new_home1

pcom_new_home2

__zlcmid
Title
.latam.com
Duration
1 year
First name
_pm_id
Title
.latam.com
Duration
2 years
First name
analyticsData
Title
.lan.com
Duration
3 years
First name
homeInfo

pcom

mx-ODA-cities
Title
.lan.com
Duration
2 years
First name
lan_apache_id
Title
.lan.com
Duration
10 years
First name
dc

bm_sv

ak_bmsc

mmapi.store.s.0

atgRecVisitorId
Title
.lan.com
Duration
1 day
First name
bm_sv

ak_bmsc

stop_mobi

zte2095

_dyn_id.2217
Title
.latam.com
Duration
1 day
First name
analyticsData

flowId
Title
www.latam.com
Duration
N/A
First name
mmapi.tst
Title
.latam.com
Duration
1 week
First name
PYPF
Title
.paypalobjects.com
Duration
Session
First name
TimePaso5

__sonar
Title
.lan.com
Duration
Session
First name
mx-routeType

mmapi.store.p.0

atgPlatoStop

ckCompraLT
Title
.lan.com
Duration
3 months
First name
mmapi.tst

_pm_id

_pm_sid

PNRcompra

xdVisitorId
Title
.lan.com
Duration
1 year
First name
enforce_policy

cookie_check

LANG

tsrce

ts

x-pp-s
Title
.paypal.com
Duration
1 day
First name
nsid

tcs
Title
www.paypal.com
Duration
1 day
First name
X-PP-SILOVER

_gcl_au

KHcl0EuY7AKSMgfvHl7J5E7hPtK
Title
.paypal.com
Duration
Session
First name
AKDC
Title
www.paypal.com
Duration
1 year
First name
akavpau_ppsd
Title
.www.paypal.com
Duration
Session
First name
01AI
Title
.abmr.net
Duration
1 day
First name
_ga

ts_c
Title
.paypal.com
Duration
1 year
First name
sc_f
Title
.c.paypal.com
Duration
1 week
First name
c
Title
.stats.paypal.com
Duration
1 day
First name
session
Title
.stats.paypal.com
Duration
1 year
First name
x-csrf-jwt

X-PP-K
Title
.paypal.com
Duration
6 months
First name
_cookiecheck
Title
www.paypal.com
Duration
2 years
First name
44907
Title
www.paypal.com
Duration
Session
First name
chat_cookie
Title
rules.atgsvcs.com
Duration
Session
First name
put_3856
Title
.rubiconproject.com
Duration
3 months
First name
pcom_date

__tld_test__
Title
.latam.com
Duration
Session
First name
__cfduid
Title
.jtdwjcwq6f4wp4ce.com
Duration
6 months
First name
__cfduid
Title
.cloudflare.com
Duration
6 months
First name
PHPSESSID
Title
latampass.latam.com
Duration
1 day
First name
amplitude_cookie_test
Title
latampass.latam.com
Duration
1 year
First name
airTRFX_cookies

cookieTerms

COOKIES_NOTIFICATION
Title
www.latam.com
Duration
Session
First name
__cfduid
Title
.helpdesk.latam.com
Duration
1 day
First name
__cfruid
Title
.helpdesk.latam.com
Duration
Session
First name
__cfduid
Title
.zdassets.com
Duration
2 years
First name
__cfduid
Title
.casounico.zendesk.com
Duration
1 day
First name
__cfruid
Title
.casounico.zendesk.com
Duration
1 year
First name
_help_center_session
Title
helpdesk.latam.com
Duration
3 months
First name
__mxsv1
Title
.lan.com
Duration
1 month

(ii) Performance Cookies

These cookies collect information about the way in which visitors use the website, for example, which pages they visit more frequently, if they receive error messages from web pages, the sections of the website they access or the most clicked buttons on the site. Visitors cannot be identified by these cookies. All the information obtained is aggregated and, therefore, anonymous. The function of these cookies is to obtain statistics and reports that allow for performance improvement across the website.

Among the performance cookies used are those of Google Analytics which uses its own cookies. These cookies do not collect information that identifies a visitor. All the information collected by these cookies is accumulated and, therefore, is anonymous. It is only used to improve the operation of the site. You can find more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

You can avoid the use of Google Analytics when browsing a site by downloading and installing the browser plug-in available through this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

The performance cookies are listed below:

First name
Title
Purpose
Duration
First name
_ga
Title
latam.com
lan.com
Purpose
It registers a unique identification that is used to generate statistical data about how the visitor uses the website.
Duration
2 years
First name
_gat
Title
latam.com
lan.com
Purpose
Used by Google Analytics to control the request rate.
Duration
1 day
First name
_gid
Title
latam.com
lan.com
Purpose
It registers a unique identification that is used to generate statistical data about how the visitor uses the website.
Duration
1 year
First name
_dc_gtm_UA-#
Title
latam.com
lan.com
Purpose
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
Duration
1 day
First name
_gat_UA-#
Title
latam.com
lan.com
Purpose
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
Duration
1 year
First name
_gaexp
Title
latam.com
Purpose
Used by Google Optimize and control of experiments.
Duration
90 days
First name
onesignal-pageview-count
Title
latam.com
Purpose
Contains visitor interaction and navigation data - This statistics service is provided by Onesignal.com.
Duration
Session
First name
optimizelyDomainTestCookie

optimizelyEndUserId
Title
latam.com
lan.com
Purpose
-
Duration
6 months
First name
__cfduid
Title
cloudflare.com
Purpose
-
Duration
1 year
First name
__cfduid
Title
.jtdwjcwq6f4wp4ce.com
Purpose
-
Duration
1 year
First name
_gaGlobal

_gaHome
Title
.lan.com
Purpose
-
Duration
2 years
First name
__utma
Title
.booking.lan.com
Purpose
-
Duration
1 day
First name
__utmb

__utmt_gwo
Title
.booking.lan.com
Purpose
-
Duration
Session
First name
__utmc
Title
.booking.lan.com
Purpose
-
Duration
1 month
First name
__utmz
Title
.booking.lan.com
Purpose
-
Duration
1 year
First name
mx-ODA-cities

mx-routeType

mx_homeinfo

mx-cabina

mx-fecha-vuelo
Title
.latam.com
Purpose
-
Duration
N/A
First name
mx_homeinfo
Title
.lan.com
Purpose
-
Duration
N/A
First name
_gat_MVPNH_latamGlobalTrackerEvent

_gat_globalTrackerEventoInteractivo

_gat_homeTrackerEventoInteractivo

_gat_latamGlobalTrackerEvent

_gat_latamHomeTrackerEvent
Title
.latam.com
Purpose
-
Duration
1 day
First name
_gat_homeTrackerEventoInteractivo

_gat_globalTrackerEventoInteractivo

_gat_latamGlobalTrackerEvent

_gat_MVPNH_latamGlobalTrackerEvent
Title
.lan.com
Purpose
-
Duration
1 day
First name
JSESSIONID
Title
www.latam.com
Purpose
-
Duration
Session
First name
_ga

_gid
Title
.tagmanager.google.com
Purpose
-
Duration
1 year

(iii) Advertising cookies

On one hand some of these cookies allow us to manage, in the most efficient way possible, the advertising spaces on the website, adapting the content of the advertisement to the content of the service requested or to the use of the website. For this we can analyse your browsing habits and show you advertisements related to your browsing profile.

On the other hand, there are other advertising cookies that allow different advertisers to analyse user behaviour habits in order to offer personalised advertising, either on this Website or on other sites independent of LATAM.

Advertising cookies are detailed below:

First name
Headline
Purpose
Duration
First name
_gcl_au
Headline
latam.com
Purpose
Used by Google AdSense to experiment with advertising efficiency through the websites using its services.
Duration
3 months
First name
ads/ga-audiences
Headline
Google.com
Purpose
Used by Google AdWords to reconnect with visitors who have the potential to become customers, it is based on the customer's online behaviour through the websites.
Duration
-
First name
1P_JAR
Headline
.google.com
Purpose
Used by Google Doubleclick to reconnect with visitors who have the potential to become customers, it is based on the customer's online behaviour through the websites.
Duration
1 month
First name
APISID

HSID

SAPISID

SID

SSID
Headline
.google.com
Purpose
Registers a unique identification that identifies the device of a returning user. The identification is used for specific advertisements.
Duration
2 years
First name
IDE
Headline
.doubleclick.net
Purpose
Registers a unique identification that identifies the device of a returning user. The identification is used for specific advertisements.
Duration
2 years
First name
NID
Headline
.google.com
Purpose
It collects data about the user's visits to the website, such as which pages have been accessed. Registered data is used to categorise demographic profiles and user interests in terms of resales for targeted marketing.
Duration
6 months
First name
SIDCC
Headline
.google.com
Purpose
It collects information on the behaviour of multiple web visitors. This information is used on the web to optimise the relevance of advertising.
Duration
3 months
First name
anj

uuid2
Headline
adnxs.com
Purpose
Determines if a visitor leaves the web immediately - This information is used for internal statistics and analysis by the website operator.
Duration
3 months
First name
ANON_ID
Headline
tribalfusion.com
Purpose
It collects data about the user's visits to the website, such as which pages have been accessed. Registered data is used to categorise demographic profiles and user interests in terms of resales for targeted marketing.
Duration
3 months
First name
APID
Headline
advertising.com
Purpose
It collects information on the behaviour of multiple web visitors. This information is used on the web to optimise the relevance of advertising.
Duration
1 year
First name
bounce
Headline
adnxs.com
Purpose
Determines if a visitor leaves the web immediately - This information is used for internal statistics and analysis by the website operator. 
Duration
Session
First name
8lcfmzhxc8d6_uid
Headline
.redintelligence.net
Purpose
-
Duration
3 months
First name
IDE
Headline
.doubleclick.net
Purpose
-
Duration
2 years
First name
MR
Headline
.bat.bing.com
Purpose
-
Duration
6 months
First name
MUID
Headline
.bing.com
Purpose
-
Duration
2 years
First name
_gcl_au

amplitude_id_cba20e328edfdf4c1cfee
9b6b7ff9dbclatam.com
Headline
.latam.com
Purpose
-
Duration
3 months
First name
_gcl_au
Headline
.lan.com
Purpose
-
Duration
3 months
First name
fr
Headline
.facebook.com
Purpose
-
Duration
3 months
First name
mmapi.store.p.0
Headline
.latam.com
Purpose
-
Duration
10 years
First name
mmapi.store.s.0
Headline
.latam.com
Purpose
-
Duration
N/A
First name
C
Headline
track.adform.net
Purpose
-
Duration
1 month
First name
cid
Headline
track.adform.net
Purpose
-
Duration
2 months
First name
mt_misc
Headline
.mathtag.com
Purpose
-
Duration
1 day
First name
uid
Headline
.adform.net
Purpose
-
Duration
2 months
First name
uuid

uuidc
Headline
.mathtag.com
Purpose
-
Duration
1 year
First name
__cfduid
Headline
.onesignal.com
Purpose
-
Duration
1 year
First name
_pm_sid

_fbp
Headline
.latam.com
Purpose
-
Duration
1 day
First name
_pm_uid
Headline
.pmweb.com.br
Purpose
-
Duration
2 years
First name
audit
Headline
pixel.rubiconproject.com
Purpose
-
Duration
1 month
First name
c
Headline
pixel.rubiconproject.com
Purpose
-
Duration
Session
First name
khaos
Headline
.rubiconproject.com
Purpose
-
Duration
1 year
First name
maxymiser.pd
Headline
service.maxymiser.net
Purpose
-
Duration
1 year
First name
put_2194

put_3470

rpb
Headline
.rubiconproject.com
Purpose
-
Duration
1 month
First name
rpx
Headline
.pixel.rubiconproject.com
Purpose
-
Duration
1 month
First name
sonar

sonar-expires

sonar_matching_eu
Headline
.sociomantic.com
Purpose
-
Duration
1 month
First name
ts

u
Headline
.creativecdn.com
Purpose
-
Duration
1 month
First name
AA003
Headline
.atdmt.com
Purpose
-
Duration
1 year
First name
ATN
Headline
.atdmt.com
Purpose
-
Duration
1 day
First name
i
Headline
.openx.net
Purpose
-
Duration
1 day
First name
t_gid
Headline
.taboola.com
Purpose
-
Duration
1 year
First name
APID

ID
Headline
.yahoo.com
Purpose
-
Duration
6 months
First name
APIDTS
Headline
.yahoo.com
Purpose
-
Duration
1 day
First name
B
Headline
ads.yahoo.com
Purpose
-
Duration
1 year
First name
B
Headline
.yahoo.com
Purpose
Duration
1 year
First name
CMID

CMPRO

CMPS

CMRUM3
Headline
.casalemedia.com
Purpose
-
Duration
1 year
First name
CMST
Headline
.casalemedia.com
Purpose
-
Duration
1 day
First name
IDSYNC
Headline
.analytics.yahoo.com
Purpose
-
Duration
1 year
First name
KRTBCOOKIE_277

KRTBCOOKIE_377
Headline
.pubmatic.com
Purpose
-
Duration
1 day
First name
LIG_U19
Headline
.ligadx.com
Purpose
-
Duration
2 months
First name
LIG_ULT
Headline
.ligadx.com
Purpose
-
Duration
1 year
First name
PUBMDCID
Headline
.pubmatic.com
Purpose
-
Duration
3 months
First name
PugT

KRTBCOOKIE_632
Headline
.pubmatic.com
Purpose
-
Duration
1 month
First name
TestIfCookieP
Headline
.smartadserver.com
Purpose
-
Duration
1 month
First name
c

tuuid

tuuid_lu

um

umeh
Headline
.360yield.com
Purpose
-
Duration
3 months
First name
csync
Headline
.smartadserver.com
Purpose
-
Duration
1 year
First name
gtm_usr
Headline
eu.cssrvsync.com
Purpose
-
Duration
1 week
First name
ibbid
Headline
.ibillboard.com
Purpose
-
Duration
1 year
First name
id
Headline
.yieldlab.net
Purpose
-
Duration
1 year
First name
pid
Headline
.smartadserver.com
Purpose
-
Duration
1 year
First name
stx_user_id
Headline
.sharethrough.com
Purpose
-
Duration
1 year
First name
tluid
Headline
.3lift.com
Purpose
-
Duration
3 months
First name
tu
Headline
.ih.adscale.de
Purpose
-
Duration
1 month
First name
uid
Headline
.em.nscontext.eu
Purpose
-
Duration
2 years
First name
uu
Headline
.adscale.de
Purpose
-
Duration
1 year
First name
test_cookie
Headline
.doubleclick.net
Purpose
Duration
1 day
First name
sb
Headline
.facebook.com
Purpose
-
Duration
2 years
First name
thx_guid
Headline
h.online-metrix.net
Purpose
-
Duration
1 day
First name
KADUSERCOOKIE

KRTBCOOKIE_1051
Headline
.pubmatic.com
Purpose
-
Duration
1 month
First name
UID
Headline
ads.stickyadstv.com
Purpose
-
Duration
2 months
First name
uid-bp-8225
Headline
ads.stickyadstv.com
Purpose
-
Duration
1 day
First name
sessionId
Headline
ads.stickyadstv.com
Purpose
-
Duration
1 month
First name
TrackingID
Headline
.aklamio.com
Purpose
-
Duration
1 year
First name
locale
Headline
www.aklamio.com
Purpose
-
Duration
1 year
First name
shop_country

_aklamio_v5_session
Headline
www.aklamio.com
Purpose
-
Duration
1 day
First name
TDID
Headline
.adsrvr.org
Purpose
-
Duration
2 years
First name
TDCPM
Headline
.adsrvr.org
Purpose
-
Duration
1 month
First name
_fbp

_dpm_id.5467
Headline
.doubleclick.net
Purpose
-
Duration
1 year
First name
uid
Headline
.adotmob.com
Purpose
-
Duration
1 year
First name
uuid
Headline
.adotmob.com
Purpose
-
Duration
1 day
First name
dmxId
Headline
.dmxleo.com
Purpose
-
Duration
1 year
First name
tuuid
Headline
.bidswitch.net
Purpose
-
Duration
Session
First name
tuuid_lu
Headline
.bidswitch.net
Purpose
-
Duration
2 years
First name
c
Headline
.bidswitch.net
Purpose
-
Duration
1 day
First name
put_2307
Headline
.rubiconproject.com
Purpose
-
Duration
Session
First name
JSESSIONID
Headline
r.turn.com
Purpose
-
Duration
Session
First name
ANID
Headline
google.com
Purpose
-
Duration
2 years
First name
NID
Headline
google.com
Purpose
-
Duration
6 months
First name
1P_JAR
Headline
google.com
Purpose
-
Duration
3 months
First name
CJSession
Headline
.dotomi.com
Purpose
-
Duration
Session
First name
DotomiUser

cjae
Headline
.dotomi.com
Purpose
-
Duration
1 year
First name
uid
Headline
.turn.com
Purpose
-
Duration
6 months
First name
__cfduid
Headline
.viajala.com
Purpose
-
Duration
1 year
First name
bId
Headline
.awin1.com
Purpose
-
Duration
1 year
First name
AFFILIATE_SOURCEC
Headline
.lan.com
Purpose
-
Duration
1 year
First name
ANID
Headline
.google.cl
Purpose
-
Duration
2 months
First name
APISID

SAPISID
Headline
.google.cl
Purpose
-
Duration
1 month
First name
DSID

__ncuid
Headline
.doubleclick.net
Purpose
-
Duration
3 months
First name
HSID
Headline
.google.cl
Purpose
-
Duration
1 week
First name
MUIDB
Headline
bat.bing.com
Purpose
-
Duration
1 year
First name
Title
Purpose
Duration
First name
NID

SID

SSID
Title
.google.cl
Purpose
-
Duration
1 year
First name
OTZ
Title
www.google.com
Purpose
-
Duration
1 year
First name
JSESSIONID
Title
cks.mynativeplatform.com
Purpose
-
Duration
Session
First name
glck

glck_sociomantic2_ck
Title
.mynativeplatform.com
Purpose
-
Duration
5 years
First name
pixel
Title
.5c2e0889277c1300162feb73

.tracker.adotmob.com
Purpose
-
Duration
Session
First name
amplitude_testlatam.com
Title
.latam.com
Purpose
-
Duration
1 week
First name
pixel
Title
.5c2e0909277c1300162feb75.tracker.adot
mob.com
Purpose
-
Duration
5 years
First name
AWSALB
Title
widget-mediator.zopim.com
Purpose
-
Duration
1 year

3. How to block or reject cookies

You can block Cookies through the browser's configuration tools, or you can configure your browser to notify you when a server wants to save a cookie:

a) If you use Microsoft Internet Explorer, you will find this option in the menu Tools> Internet Options> Privacy> Settings. To learn more visit: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.

b) If you use Firefox, you will find this option in the menu Tools> Options> Privacy> Cookies. To learn more visit: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.

c) If you use Chrome, go to Options> Advanced options> Privacy section. To know more: https://support.google.com/accounts/answer/61416?hl=e

d) If you use Opera, in the Security and Privacy option, you can configure your browser. To learn more visit: http://help.opera.com/Windows/11.50/es-ES/cookies.html

e) If you use Safari you will find the option in the Preferences / Privacy menu. More information at: http://support.apple.com/kb/HT1677?viewlocale=en_US

If you have any questions about our cookies policy, you can contact LATAM via its help centre.

Last update: June 4, 2019
© LATAM AIRLINES GROUP, SA, 2019. All rights reserved.