Fees for redeeming tickets

When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.

 

Check the services charges:

 

For flights from other countries
Contact Center or Offices
On our website
For flights from other countries
Domestic flights
Contact Center or Offices
US$30
On our website
No service Charge
For flights from other countries
Regional flights*
Contact Center or Offices
US$30
On our website
No service Charge
For flights from other countries
Intercontinental flights
Contact Center or Offices
US$40
On our website
No service Charge
*Includes Ecuador, Colombia, Venezuela, the Dominican Republic and North America.
 
 

Fees for changes and refunds

Any changes and refunds of your tickets redeemed after November 15, 2018 are subject to a fee and must be made through our Contact Center.

 

    Domestic routes:
 

Ticket change fees
Fare refund fees
Fare refund fees
Ticket change fees
In cash ($)
Fare refund fees
In cash ($)
Fare refund fees
With LATAM Pass Miles
Within Argentina
Ticket change fees
USD 40
Fare refund fees
USD 60
Fare refund fees
5.700 millas
Within Brazil
Ticket change fees
USD 60
Fare refund fees
USD 65
Fare refund fees
6.000 millas
Within Chile
Ticket change fees
USD 40
Fare refund fees
USD 60
Fare refund fees
5.700 millas
Within Colombia
Ticket change fees
USD 25 
Fare refund fees
USD 30
Fare refund fees
2.800 millas
Within Ecuador
Ticket change fees
USD 15
Fare refund fees
USD 25
Fare refund fees
2.400 millas
Within Peru
Ticket change fees
USD 16
Fare refund fees
USD 60
Fare refund fees
5.700 millas

    International routes:
 

Ticket change fees:
Fare refund fees:
Fare refund fees:
Ticket change fees:
In cash ($)
Fare refund fees:
In cash ($)
Fare refund fees:
With LATAM Pass Miles
Between South American countries
Ticket change fees:
USD 75
Fare refund fees:
USD 100
Fare refund fees:
9.400 millas
Between South America and the United States
Ticket change fees:
USD 200
Fare refund fees:
USD 250
Fare refund fees:
23.400 millas
Other international flights
Ticket change fees:
USD 150
Fare refund fees:
USD 200
Fare refund fees:
18.800 millas
*Our Platinum, Black and Black Signature members are exempt from fees for changes and refunds of redeemed fares.
 
 

When can I change or refund LATAM Pass tickets?

When the ticket hasn't been used or hasn't expired yet.
When the request is made before the flight departure time.
When the LATAM Pass Miles are still valid to be redeemed.
In the case of changes, there is an additional fee for the any differences in the fare.
A cabin Upgrade with miles refund must be requested before the flight date.
A penalty will apply to refunds in cash, excepting Black Signature, Black, and Platinum members, or passengers who have exchanged an Upgrade using miles of a member from such categories.
For commercial fare refunds, the regulation of the fare paid applies.
Only the miles redeemed that are still valid will be returned.

 

How do I get a refund?

By calling our Contact Center, after the refund has been processed, valid miles will be returned to your LATAM Pass account.