We will make sure you reach your destination without any problems. Therefore, if you have a medical condition or needs special assistance on board, you may have to present a Medical Certification to travel.
To submit this document to us, please call our Contact Center at least 48 hours before your flight departs.
When do you need to present a Medical Certification?
- When traveling with a baby that needs to travel with respiratory support or monitoring.
- If you are pregnant, review the certification necessary for you to travel during each gestational period.
Diseases and other conditions:
- If you need to travel with a Portable Oxygen Concentrator (POC)
- If you are suffering from cancer or any other terminal illness.
- If you are accompanying a passenger with a high-risk mental or psychological disability.
- You have a contagious disease.
- If you are insulin-dependent and need to use sharp medical items during your flight (syringes, needles or insulin cartridges), you must present a medical certificate signed by your doctor that confirms your condition. For the safety of our passengers on board, you must not place these used items either in the seat pockets or in the bathroom trash bins. You must give them to personnel on board so they can dispose of them in a special container.
- If you have kidney failure or you need to transport a dialysis machine, it is mandatory that you present it, independently of whether or not you have recently had a crisis.
- You have had surgery within the last 10 days.
- If you had thorax surgery 21 days or less ago (in trips in Peru).
People with reduced mobility do not need to provide proof of their condition. Nevertheless, in cases where the passenger cannot fly safely, we may examine them and request information about their health.
In order to provide you with the best assistance possible, ask your doctor to complete the LATAM Medical Certification (MEDIF), or if you prefer, present a medical certification that contains the following information:
- Your personal information and that of your doctor.
- Detail of the diagnosis.
- Declaration which states whether you are in an adequate condition to fly.
- If you need to travel with a Portable Oxygen Concentrator (POC) respiratory assistance device, indicate the saturation percentage on the ground. Please note that LATAM does not provide oxygen in flight and each passenger is responsible for carrying their own POC.
- If you have a contagious illness, the certificate must indicate that there is no risk to the other passengers on board.
- In addition, you must specify any services you need during the journey.
Trips in Peru
If you are traveling from Peru or your flight has a layover in this country, your medical certificate must also indicate the following:
- If you can use the airplane seat normally and keep your seat back upright when required.
- If you are self-sufficient (eat food, use the bathroom, among other things).
- If you require medication that cannot be self-administered and/or the use of special medical equipment such as respirators.
- If you require hospitalization.
The document, which will be evaluated by the LATAM doctors, cannot be more than 10 days old and, in the case of severe mental illness, no more than seven days old.
If you have any questions, contact our Contact Center.