An alliance to enable you to travel even further!

We are pleased to announce a new alliance with Delta Air Lines. At LATAM, we are working hard to expand and improve the benefits for our passengers, providing an unparalleled travel experience and the leading frequent flyer program in Latin America.

Below you will find further information, which we will update regularly to give you the last news about this great new alliance with Delta Air Lines.

 

 

April 2, 2020

As previously announced, frequent flyer agreements between LATAM and American Airlines will be in effect until LATAM leaves oneworld Alliance.

This is why LATAM will offer the following change options for tickets redeemed with American Airlines for requests made starting May 1st, 2020:

  • Routes where LATAM also operates: change without penalty fees, using the LATAM route (ex: GRU-MIA), or refund and extension of points.
  • Routes where LATAM does not operate, but we have a frequent flyer agreement with another airline: change without penalty fees, using associated airline flights (ex: LAX-SFO with Alaska Airlines), or refund and extension of points.
  • Routes where LATAM does not operate and we are not in a frequent flyer agreement with another airline: refund and extension of points.
*LATAM Pass Points Extension: 2 years from the date that the ticket trip starts.

More updates

February 27, 2020: Earn and redeem points on all Delta Air Lines flights

We are very happy to announce that from April 1st , 2020, you will be able to earn and redeem LATAM Pass Points on all Delta Air Lines flights to more than 300 destinations around the world.

This is another step forward in the implementation of our alliance with Delta Air Lines, which seeks to provide our passengers with a better experience.

Frequently Asked Questions

Earn and reedem with Delta Air Lines

How will I be able to earn LATAM Pass Points flying with Delta Air Lines?

  • Starting on April 1st, 2020, you’ll be able to earn LATAM Pass Points on all flights operated by Delta Air Lines, be they codeshare or interline flights. In the case of codeshare flights, your multiplier will apply; in the case of interline flights, the percentage table per class published on the website will apply.

Will my Delta Air Lines flights earn qualifying points?

  • Yes, all flights you take with Delta Air Lines will earn you qualifying points.

How long will it take to credit my LATAM Pass Points?

  • Points are credited the same month of your flight, as long as the frequent flyer number has been previously entered. If it was not entered, the passenger will have to request accreditation through the specific form intended for this. After that, the accreditation will take approximately 7 business days.

Will I be able to redeem my LATAM Pass Points in all Delta destinations?

  • Yes, this alliance allows you to exchange tickets throughout the Delta Air Lines network.

Where can I redeem my tickets to fly with Delta?

  • In the case of Brazil, the United States, Mexico and European countries, you can redeem at latam.com and the Contact Center. In the case of Chile, Argentina, Peru, Colombia and Ecuador, it will initially only be possible to redeem through the Contact Center and at LATAM Travel Offices; redeeming on latam.com will be available later, which will be duly communicated.

Can I redeem a Delta ticket combining LATAM Pass Points and money at latam.com?

  • Starting July 2020, tickets will be redeemable by combining LATAM Pass Points and money at latam.com. This will also be available for redemptions with Delta.

Will the redeeming of tickets with Delta have the same conditions as redeeming tickets with LATAM?

  • Yes, just like redeeming with LATAM, redeeming with Delta will allow changes and refunds, subject to fines and / or fare differences, seat selection and carry-on baggage.

If I purchased a ticket to fly with Delta after the agreement implementation date, will I be able to earn LATAM Pass Points and qualifying points?

  • Passengers will be able to earn LATAM Pass Points and qualifying points on all flights from April 1st, regardless of their purchase date. 

What if I already bought a ticket to fly earlier? Will I be able to earn LATAM Pass Points?

  • No, LATAM Pass Points can only be earned for flights made starting from April 1st.

If I am a member of the Delta or LATAM frequent flyer program, will I have exclusive benefits on both airlines?

  • LATAM and Delta are working to give you exclusive benefits on all of your flights, as well as access to the network of VIP Lounges at more airports in North and South America.

Can I redeem my LATAM Pass Points on delta.com?

  • No, with your LATAM Pass Points you can redeem Delta tickets at latam.com

Will frequent flyer programs be unified?

  • No, frequent flyer programs will not be unified. Each airline continues with its own program independently.

As a step forward in the implementation of our alliance with Delta, and seeking to provide our passengers with a better experience, we are working to establish the codeshare agreements with LATAM Airlines Peru, Colombia and Ecuador. Those signed by the LATAM subsidiaries in Chile and Brazil will be added to those, improving significantly the connectivity between South America, the United States and Canada.

We have decided to finalize our exit from the oneworld alliance earlier, starting May 1st, 2020, and therefore guaranteeing your benefits until April 30, 2020.

We know how important it is for you to maintain your benefits and the level of your experience. For this reason we are working so that, after the departure of oneworld, agreements with most airlines (British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7Airlines and SriLankan Airlines) are maintained. 

These benefits are:

  • Access to their destination network
  • VIP Lounge access
  • Agreements for earning and redeeming points
  • Recognition of elite members and delivery of associated benefits

Regarding our relationship with American Airlines, we will end our frequent flyer agreements and reciprocal lounge access, effective May 1, 2020. For tickets purchased or redeemed until this date, your benefits and redeeming, earning and qualification conditions are maintained.

We are working together with Delta, a leading airline in customer experience, to create an agreement with mutual benefits for frequent flyers and access to VIP lounges, which we hope to have in place during the first half of 2020.

Finally, we would like to remind you that as of tomorrow, February 1st, 2020, we will relocate our operations from Terminal 8 to Terminal 4 at the John F. Kennedy International Airport (New York City), giving you access to better and greater connectivity within the United States, Canada and around the world.

In addition, if you are a member of the Black Signature, Black or Platinum categories, or if you travel in the Premium Business cabin, you can access the VIP Lounge located in that same terminal.

Frequently Asked Questions (FAQ)

Termination of agreements with American Airlines

When does the frequent flyer agreement for earning and redeeming LATAM Pass Points with American Airlines end?

  • The frequent flyer agreement with American Airlines will remain in effect until LATAM Airlines Group leaves the oneworld alliance (on April 30, 2020). All tickets purchased on American Airlines up to that date, and with a flight date after that date, will continue to earn points. 

  • Likewise, LATAM will maintain all bilateral agreements that include shared codes and frequent flyer benefits such as earning and redeeming with the other oneworld airlines (British Airways, Iberia, Qantas, Cathay Pacific, Qatar Airways, Japan Airlines, Finnair, Siberian, Royal Jordanian, SriLankan Airlines and Malaysia Airlines). 

I won’t be able to earn or redeem LATAM Pass Points on American Airlines flights through LATAM Pass starting now?

  • No, the frequent flyer agreement with American Airlines will remain in effect until LATAM Airlines Group leaves the oneworld alliance (on April 30, 2020).

I am a member of the AAdvantage program and frequently travel in South America. Can I continue to earn and redeem LATAM Pass Points when flying with LATAM?

  • Yes, the frequent flyer agreement with American Airlines will remain in effect until LATAM Airlines Group leaves the oneworld alliance (on April 30, 2020). As of that date, an AAdvantage member may not earn points when flying on LATAM, or redeem tickets for LATAM flights. From this date on, AAdvantage members should consult their own program.

New agreement with DELTA airlines

When does the codeshare agreement with Delta begin?

  • LATAM already has an agreement with Delta that offers access to over 100 destinations in North America. Also, LATAM is working with Delta to establish codeshare agreements that will expand the virtual options of flights between South America and North America, in addition to mutual benefits for frequent flyers. On December 2nd, 2019, the codesharing agreements between Delta and LATAM Airlines Colombia, LATAM Airlines Peru and LATAM Airlines Ecuador were signed. That will be effective starting on the first half of 2020 (subject to regulatory approval). 

If I fly with Delta, can I earn LATAM Pass Points?

  • During the first half of 2020, LATAM will implement a frequent flyer agreement with Delta that will allow earning and redeeming LATAM Pass Points, Qualifying Points, and other program benefits (subject to regulatory approval). More information will be shared in a timely manner. 

Why did LATAM decide to be in an alliance with Delta? What are the benefits for me?

  • This new alliance with Delta will allow LATAM Airlines to expand and improve the benefits for its passengers, in order to provide a better experience and a more powerful loyalty program for the region. It seeks to provide a broader network of connectivity between Latin America and North America. Thus, once the required regulatory requirements are met, the possibility of combining two complementary networks will be opened to offer greater connectivity between both regions and with access to over 400 destinations around the world.

Can I enjoy preferential access benefits when flying with Delta? Priority Check-in and boarding?

  • When the frequent flyer agreement with Delta is implemented (during the first half of 2020 and subject to regulatory approval), benefits may be accessed with Delta according to the fare conditions and the frequent flyer program category. These benefits will be shared in a timely manner. 

LATAM leaving oneworld alliance

What if I already redeemed a ticket with LATAM Pass Points to fly with American Airlines after April 30, 2020? Will LATAM respect my redeemed ticket?

  • LATAM will respect all tickets for American Airlines flights that have been redeemed with LATAM Pass Points before May 1st, 2020, to fly up to one year from that date.

What if I redeemed a ticket with LATAM Pass Points before April 30, 2020 for an American Airlines flight after that date (when there will be no frequent flyer agreement with American Airlines) and I want to change the flight date?

  • Passengers requesting changes to tickets redeemed on American Airlines until April 30, regardless of flight date, may do so by flying with American Airlines, subject to flight availability.

  • Passengers requesting changes in tickets redeemed with American Airlines from May 1st, to fly from that date on, may make changes to fly on LATAM, or other airlines with which we have frequent flyer agreement, maintaining the origin-destination. If there is no change option, the refund of the redeemed ticket can be processed, extending the validity of the /points, starting from the start date of the ticket: 1 year for miles and 2 years for points. In both cases, the process is applied without a penalty fee.

  • Other options are being considered to be offered to passengers, which will be shared in a timely manner.

Will I be able to access the American Airlines VIP lounges from May 1st, 2020 onwards?

  • Until April 30, LATAM passengers can continue to access the American Airlines VIP lounges. The only airport where LATAM operates and our passengers use the American Airlines VIP lounge is in New York (John F. Kennedy International Airport).  Given the LATAM operations change from Terminal 8 to Terminal 4 at that airport since February 1, 2020, access to the Delta VIP lounge will be available. There will be no changes for the rest of the US airports and passengers will be able to continue accessing LATAM and third-party lounges.

What happens if I have any issues with my trip and/or connections are lost due to the change of terminal in JFK?

  • Passengers who may suffer with disruptions due to the change of terminal will be appropriately contacted and assured alternative flights. 

After leaving oneworld, what about the qualification to the LATAM Pass categories and the Qualification Points that I obtained from oneworld?

  • Until April 30, 2020, earning Qualifying Points is still possible in order to maintain and upgrade your category with all oneworld airlines. After that date, LATAM will maintain the option of obtaining Qualifying Points per flight with British Airways, Iberia, Qantas, Cathay Pacific, Qatar Airways, Japan Airlines, Finnair, Siberian, Royal Jordanian, SriLankan Airlines and Malaysia Airlines (but not with American Airlines).

After leaving the oneworld alliance, what happens to earning and redeeming LATAM Pass Points with other airlines of the oneworld alliance? 

  • Until April 30, 2020, the earning Qualifying Points is still possible with all oneworld airlines. After that date, LATAM will maintain the option of earning and redeeming Points with British Airways, Iberia, Qantas, Cathay Pacific, Qatar Airways, Japan Airlines, Finnair, Siberian, Royal Jordanian, SriLankan Airlines and Malaysia Airlines (but not with American Airlines).

Can I continue using the oneworld VIP Lounges?

  • Until April 30, 2020, VIP lounges of all oneworld carriers can be accessed. From that date on, with the exception of the VIP lounges of American Airlines, passengers can continue to access LATAM’s own lounges and those of other oneworld alliance carriers, as before. 

  • At the same time, as of February 1st, 2020, LATAM will have an agreement with Delta to give access to its VIP Lounge in Terminal 4 of the John F. Kennedy International Airport (New York), gradually including the rest of the airports where Delta operates in the United States. 

I redeemed a ticket using my LATAM Pass Points to fly with a oneworld carrier after May 1st, 2020, is it still valid?

  • Yes, it is still valid. Tickets redeemed with points will not be affected by any changes that occur in these agreements.

  • Although we won’t be a part of the oneworld alliance as of May 1st, 2020, frequent flyer program agreements are bilateral, and LATAM will maintain these agreements after leaving the oneworld alliance. Any changes regarding this matter will be informed in a timely manner. 

I bought a ticket to fly with a oneworld carrier after the date when LATAM leaves the alliance. Will I be able to earn those LATAM Pass Points in my LATAM Pass account?

  • With the exception of American Airlines, it will still be possible to earn points for flights from other oneworld airlines (British Airways, Iberia, Qantas, Cathay Pacific, Qatar Airways, Japan Airlines, Finnair, Siberian, Royal Jordanian, SriLankan Airlines and Malaysia Airlines) after April 30, 2020. 

  • Although we won’t be a part of the oneworld alliance as of May 1st, 2020, frequent flyer program agreements are bilateral. LATAM will maintain these agreements after leaving the oneworld alliance. Any changes regarding this matter will be informed in a timely manner. 

How long can I use the oneworld benefits by category (priority Check-in, etc.)?

  • The benefits will remain unchanged until April 30, 2020. After that date, the benefits of bilateral agreements with oneworld airlines will be respected, with the exception of American Airlines.

I have a ticket issued for May 2020 or later, to fly with a oneworld partner (with the exception of American Airlines). If there is any disruption in my itinerary, will I be protected by the oneworld carrier?

  • Change policies with other alliance airlines will remain the same. 

January 16, 2020: Change of terminal at the John F. Kennedy International Airport in New York City

As of February 1, 2020, we will relocate our operations at the John F. Kennedy International Airport in New York City, from Terminal 8 to Terminal 4. This terminal is where Delta Air Lines operates today, connecting more than 90 destinations in the United States, Canada and worldwide.

December 2, 2019: New codeshare agreements with Delta
 

LATAM Airlines Peru, LATAM Airlines Colombia and LATAM Airlines Ecuador signed new codeshare agreements with Delta that will offer you the possibility to connect to up to 74 destinations in the United States and Canada, starting the first quarter of 2020. We are also working with Delta to extend these agreements to other countries in South America, including Chile and Brazil, during 2020 as well as a frequent flyer agreement to provide you with more travel benefits.

As we announced in September, we will leave the oneworld alliance within one year. However, we are reviewing an earlier departure date and will communicate any change in due course. We know how important it is for you to keep the same benefits and travel experience. That’s why we l will maintain our bilateral agreements with the most of oneworld alliance members, so that you can continue accessing our route networks, lounges as well as earn and redeem LATAM Pass Points. 

In parallel, we will formally end our codeshare agreements with American Airlines, effective February 1, 2020. Tickets purchased via LATAM for American Airlines flights up until January 31, 2020 will maintain the same conditions irrespective of the flight date.

Frequently Asked Questions

Termination of agreements with AMERICAN AIRLINES

  • When does the code share agreement with American Airlines end?

The bilateral code share agreement with American Airlines ends on January 31, 2020. Any tickets already purchased for flights on American Airlines will not be affected.

  • What happens if I have purchased a ticket with code share on an American Airlines flight with a flight date after January 31, 2020?

In the case of passengers who have already purchased a ticket with code share on a flight operated with American Airlines to fly after January 31, their trip will not be affected. 

  • What happens if I have purchased a ticket with code share on an American Airlines flight with a flight date after January 31, 2020 and I want to make a change?

Passengers must contact the regular LATAM channels to evaluate alternatives on LATAM flights or other operators according to their fare conditions. 

  • I have a ticket issued with LATAM to fly on American Airlines for a date after January 31, 2020. If there is any disruption in my itinerary, will I be protected?

If the change is due to an American Airlines decision, they are obligated to protect all their passengers’ trips. Other changes requested by passengers are subject to the conditions of the ticket purchased.  

New agreement with DELTA airlines

  • When does the code share agreement with Delta begin?

LATAM Airlines and Delta Air Lines have already signed a code share agreement for flights to and from Colombia, Peru and Ecuador, which will start from the first quarter of 2020 (subject to regulatory approval). 

  • Will the offer of destinations in the US change due to the new agreement with Delta?

LATAM is constantly evaluating its network of destinations to improve service to its passengers. The new alliance seeks to offer greater connectivity and more travel options between Latin America and the United States, with access to over 400 destinations around the world. 

  • Are there plans to change the location of your operation in some airports as a result of the new alliance with Delta?

The goal is to offer the best connections at the airports where both LATAM Airlines and Delta Air Lines operate. With that being said, any change of operations will be evaluated and communicated in a timely manner. 

  • What will happen to the benefits I have when traveling with oneworld?

At the moment, all your benefits remain the same, until the official oneworld alliance cut-off date on October 1.  It is important that you know that we are evaluating an exit prior to October 1, 2020, which will be communicated in a timely manner as soon as it’s confirmed.

  • Will you have a codeshare in Argentina?

We are evaluating codeshares in Argentina, but we have nothing to disclose at this time. Any news will be communicated in a timely manner.

  • ¿Cuándo termina el acuerdo de código compartido con American Airlines?

El acuerdo bilateral de código compartido con American Airlines termina el 31 de enero de 2020. Todos los pasajes ya comprados para vuelos en American Airlines no se verán afectados.

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020?

En el caso de un pasajero que ya tenga un ticket comprado con código compartido en un vuelo operado con American Airlines para volar después del 31 de enero, su viaje no será afectado. 

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020 y deseo realizar un cambio?

El pasajero deberá contactarse por los canales regulares de LATAM para evaluar alternativas en vuelos LATAM o de otros operadores de acuerdo a las condiciones de la tarifa. 

  • Tengo un ticket emitido con LATAM para volar en American Airlines para una fecha posterior al 31 de enero 2020. Si se genera alguna disrupción en mi itinerario, ¿seré protegido?

Si el cambio es producto de una decisión de American Airlines, tiene la obligación proteger los viajes de todos sus pasajeros. Otros cambios a solicitud del pasajero están sujetos a las condiciones del pasaje comprado.  

Nuevo acuerdo con DELTA airlines

  • ¿Cuándo comienza el acuerdo de código compartido con Delta?

LATAM Airlines y Delta Air Lines ya han firmado un acuerdo de código compartido para vuelos desde y hacia Colombia, Perú y Ecuador, que comenzará a partir del primer trimestre de 2020 (sujeto a aprobación regulatoria). 

  • ¿Cambiará la oferta de destinos en USA debido al nuevo acuerdo con Delta?

LATAM evalúa su red de destinos en forma permanente para mejorar servir a sus pasajeros. La nueva alianza busca ofrecer mayor conectividad y más opciones de viaje entre Latinoamérica y Estados Unidos con acceso a más de 400 destinos alrededor del mundo. 

  • ¿Hay planes de cambiar la ubicación de su operación en algunos aeropuertos producto de la nueva alianza con Delta?

El objetivo es ofrecer las mejores conexiones en los aeropuertos donde ambas LATAM Airlines y Delta Air Lines operan. Dado esto, cualquier cambio de operación será evaluado y comunicado oportunamente. 

  • ¿Qué pasará con los beneficios que tengo al viajar con oneworld?

De momentos todos tus beneficios se mantienen igual, hasta la fecha de salida oficial de la alianza oneworld para el 1 de octubre.  Es importante que sepas, que estamos evaluando una salida previa al 1 de octubre de 2020, la cual será comunicada oportunamente en cuanto esté definida.

  • ¿Cuándo termina el acuerdo de código compartido con American Airlines?

El acuerdo bilateral de código compartido con American Airlines termina el 31 de enero de 2020. Todos los pasajes ya comprados para vuelos en American Airlines no se verán afectados.

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020?

En el caso de un pasajero que ya tenga un ticket comprado con código compartido en un vuelo operado con American Airlines para volar después del 31 de enero, su viaje no será afectado. 

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020 y deseo realizar un cambio?

El pasajero deberá contactarse por los canales regulares de LATAM para evaluar alternativas en vuelos LATAM o de otros operadores de acuerdo a las condiciones de la tarifa. 

  • Tengo un ticket emitido con LATAM para volar en American Airlines para una fecha posterior al 31 de enero 2020. Si se genera alguna disrupción en mi itinerario, ¿seré protegido?

Si el cambio es producto de una decisión de American Airlines, tiene la obligación proteger los viajes de todos sus pasajeros. Otros cambios a solicitud del pasajero están sujetos a las condiciones del pasaje comprado.  

Nuevo acuerdo con DELTA airlines

  • ¿Cuándo comienza el acuerdo de código compartido con Delta?

LATAM Airlines y Delta Air Lines ya han firmado un acuerdo de código compartido para vuelos desde y hacia Colombia, Perú y Ecuador, que comenzará a partir del primer trimestre de 2020 (sujeto a aprobación regulatoria). 

  • ¿Cambiará la oferta de destinos en USA debido al nuevo acuerdo con Delta?

LATAM evalúa su red de destinos en forma permanente para mejorar servir a sus pasajeros. La nueva alianza busca ofrecer mayor conectividad y más opciones de viaje entre Latinoamérica y Estados Unidos con acceso a más de 400 destinos alrededor del mundo. 

  • ¿Hay planes de cambiar la ubicación de su operación en algunos aeropuertos producto de la nueva alianza con Delta?

El objetivo es ofrecer las mejores conexiones en los aeropuertos donde ambas LATAM Airlines y Delta Air Lines operan. Dado esto, cualquier cambio de operación será evaluado y comunicado oportunamente. 

  • ¿Qué pasará con los beneficios que tengo al viajar con oneworld?

De momentos todos tus beneficios se mantienen igual, hasta la fecha de salida oficial de la alianza oneworld para el 1 de octubre.  Es importante que sepas, que estamos evaluando una salida previa al 1 de octubre de 2020, la cual será comunicada oportunamente en cuanto esté definida.

  • ¿Cuándo termina el acuerdo de código compartido con American Airlines?

El acuerdo bilateral de código compartido con American Airlines termina el 31 de enero de 2020. Todos los pasajes ya comprados para vuelos en American Airlines no se verán afectados.

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020?

En el caso de un pasajero que ya tenga un ticket comprado con código compartido en un vuelo operado con American Airlines para volar después del 31 de enero, su viaje no será afectado. 

  • ¿Qué pasa si tengo un pasaje comprado con código compartido en un vuelo de American Airlines con fecha de vuelo posterior al 31 de enero de 2020 y deseo realizar un cambio?

El pasajero deberá contactarse por los canales regulares de LATAM para evaluar alternativas en vuelos LATAM o de otros operadores de acuerdo a las condiciones de la tarifa. 

  • Tengo un ticket emitido con LATAM para volar en American Airlines para una fecha posterior al 31 de enero 2020. Si se genera alguna disrupción en mi itinerario, ¿seré protegido?

Si el cambio es producto de una decisión de American Airlines, tiene la obligación proteger los viajes de todos sus pasajeros. Otros cambios a solicitud del pasajero están sujetos a las condiciones del pasaje comprado.  

Nuevo acuerdo con DELTA airlines

  • ¿Cuándo comienza el acuerdo de código compartido con Delta?

LATAM Airlines y Delta Air Lines ya han firmado un acuerdo de código compartido para vuelos desde y hacia Colombia, Perú y Ecuador, que comenzará a partir del primer trimestre de 2020 (sujeto a aprobación regulatoria). 

  • ¿Cambiará la oferta de destinos en USA debido al nuevo acuerdo con Delta?

LATAM evalúa su red de destinos en forma permanente para mejorar servir a sus pasajeros. La nueva alianza busca ofrecer mayor conectividad y más opciones de viaje entre Latinoamérica y Estados Unidos con acceso a más de 400 destinos alrededor del mundo. 

  • ¿Hay planes de cambiar la ubicación de su operación en algunos aeropuertos producto de la nueva alianza con Delta?

El objetivo es ofrecer las mejores conexiones en los aeropuertos donde ambas LATAM Airlines y Delta Air Lines operan. Dado esto, cualquier cambio de operación será evaluado y comunicado oportunamente. 

  • ¿Qué pasará con los beneficios que tengo al viajar con oneworld?

De momentos todos tus beneficios se mantienen igual, hasta la fecha de salida oficial de la alianza oneworld para el 1 de octubre.  Es importante que sepas, que estamos evaluando una salida previa al 1 de octubre de 2020, la cual será comunicada oportunamente en cuanto esté definida.

September 26, 2019: New alliance between LATAM Airlines Group and Delta

The new alliance between LATAM Airlines Group and one of the world’s leading airlines, Delta, seeks to offer a wider route network, more options and more benefits in your trips between Latin America and North America.

Frequently Asked Questions

  • Will oneworld benefits remain the same?

While we have announced that we will leave the alliance, LATAM is currently still a member of oneworld. As long as we are members, all benefits (including VIP lounge access and frequent flyer mile accumulation and redemption) remain the same. Any relevant change will be communicated in due course.

  • What will happen to my LATAM Pass Points?

Your points and LATAM Pass benefits remain unaffected. Any relevant change will be communicated in due course.

  • Can I continue to earn and redeem points on oneworld airlines flights, including American Airlines?

While LATAM remains a oneworld member, you can continue to earn and redeem with other alliance airlines. Following our departure from oneworld, we plan to maintain bilateral agreements with the other airlines. Any relevant change will be communicated in due course.

  • What will happen to the alliance you have with financial institutions in various countries?

For now, there are no changes to LATAM’s alliances with banks and financial institutions. Any relevant change will be communicated in due course.

  • Will LATAM continue code-sharing with oneworld airlines, including American Airlines?

Codeshares are bilateral agreements between airlines and are not part of the terms of oneworld alliance membership. Any relevant change will be communicated in due course. 

Tickets purchased previously will not be affected by potential changes to these agreements.

  • Will LATAM maintain its frequent flyer programs?

Frequent flyer program agreements are bilateral arrangements between airlines and are not part of the terms of oneworld alliance membership. 

LATAM intends to maintain its agreements with other oneworld members when it leaves the alliance (with the exception of the current frequent flyer program agreement with American Airlines). 

Any related changes will be communicated in due course. Tickets purchased previously will not be affected by potential changes to these agreements.

  • Will LATAM join SkyTeam?

LATAM does not plan to join another global alliance at this time.

  • When will LATAM leave oneworld?

LATAM is currently determining a departure date, which will be communicated in due course.

  • Will passengers still be able to purchase flights that include connections with oneworld/American Airlines?

Yes, passengers can still purchase flights that include connections with oneworld members/American Airlines. Any changes will be communicated in due course.

Visit our Press room periodically for the latest information and/or consult our terms and conditions. We promise to keep you updated on the progress and developments in the building up of this great alliance.
 

We continue working to travel further, together!