Did your meeting finish earlier than expected? Want to get home early? Didn’t do everything you had planned and need a couple extra hours? We know you need more flexibility, which is why you can change the departure time of your domestic and international flights on the same day of travel, starting at 12:00 a.m. on the day of your flight at our Customer Services Office at the airport. And now, you can also make the change through My Trips or in the LATAM App, starting 24 hours before your original flight departure time. 

Cambio de Pasajes

¿Imprevistos antes de tu viaje? Tranquilo, LATAM te ofrece una mayor flexibilidad para tu vuelo con nuestro programa de cambio de pasaje.

Sabemos que los planes pueden cambiar inesperadamente. Por eso, tenemos una solución rápida y fácil para que reprogrames tu vuelo de forma online en Mis Viajes.

 

   If you want to choose an earlier flight:

You can choose any available flight, but keep in mind that:

  • For domestic flights: you can make the change up to 1 hour before your new departure time. For example: If your flight departs at 7:00 p.m. and you want to fly at 5:00 p.m., you can make the change until 4:00 p.m.
  • For international flights: you can make the change up to 1 hour and 40 minutes before your new flight departure time. For example: If your flight departs at 7:00 p.m. and you want to fly at 5:00 p.m., you can make the change until 3:20 p.m.

   If you want to choose a later flight:

You can choose the flight you want, but keep in mind that:

  • For domestic flights: you can make the change up to 1 hour before your original departure time. For example: If your flight departs at 10:00 a.m. and you want to fly at 5:00 p.m., you can make the change until 9:00 a.m.
  • For international flights: you can make the change up to 1 hour and 40 minutes before your original flight departure time. For example: If your flight departs at 10:00 a.m. and you want to fly at 5:00 p.m., you can make the change until 8:40 a.m.

You can choose this service if:

  • You’re traveling on domestic flights within Argentina, Brazil, Chile, Colombia Ecuador and Peru.
  • You’re traveling on international flights departing from Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Uruguay and the United States.
  • The flights are operated by LATAM Airlines.You purchased a Light, Plus or Top fare.
  • You purchased your ticket with LATAM Pass Miles.
  • You haven’t contracted for any special services such as: special kids menu, special meal, animal in the hold, unaccompanied minors and special assistance for pregnant women, the elderly or reduced mobility passengers.
  • You haven’t checked any bags.

Regarding the option to choose an earlier or later flight:

  • Any alterations you make will be applied to your entire trip. In other words, if you want to choose a later or earlier flight from your city of origin, the change will apply to all stops until you reach your final destination. In other words, this does not apply if you want to change your trip’s city of origin, destination or connection.
  • This is subject to the route, airport and seat availability of your flights.
  • Subject to a fee, depending on your flight’s fare and your LATAM Pass category.

Do you meet the requirements? All you have to do is: Go to My Trips or to our LATAM App starting 24 hours before your original flight departure time. If you’re already at the airport, you can make the change at one of our sales offices. Keep in mind that the price may be higher at the airport and you can only make the change starting at 12:00 a.m. on the day of your fligh.

How much does it cost?

Domestic flights

If you purchased a Light or Plus fare or the ticket was issued with points or miles for domestic flights:

  • Chile: 
    US$ 30 / $ 20.000 choose an earlier flight through “My Trips” or the LATAM.
    US$ 35 / $ 23.000 choose a later flight through “My Trips” or the LATAM App.
    US$ 43 / $ 29.000 choose an earlier or later flight at the airport or through other channels.

  • Colombia: 
    US$ 15 / COP$ 50.000 choose an earlier flight through “My Trips” or the LATAM.
    US$ 17 / COP$ 57.500 choose a later flight through “My Trips” or the LATAM App.
    US$ 20 / COP$ 67.000 choose an earlier or later flight at the airport or through other channels. 
  • Ecuador: 
    US$ 15 choose an earlier flight through “My Trips” or the LATAM.
    US$ 17 choose a later flight through “My Trips” or the LATAM App.
    US$ 20 choose an earlier or later flight at the airport or through other channels.

  • Argentina: 
    US$ 22 / AR$ 800 choose an earlier flight through “My Trips” or the LATAM.
    US$ 26 / AR$ 925 choose a later flight through “My Trips” or the LATAM App.
    US$ 33 / AR$ 1.200 choose an earlier or later flight at the airport or through other channels.

  • Perú: 
    US$ 30 / S/. 100 choose an earlier flight through “My Trips” or the LATAM.
    US$ 34 / S/. 113 choose a later flight through “My Trips” or the LATAM App.
    US$ 45 / S/. 152 choose an earlier or later flight at the airport or through other channels.

If you purchased a Light fare or the ticket was issued with points or miles for domestic flights:

  • Brasil:
    R$ 100,00 choose an earlier flight through “My Trips” or the LATAM.
    R$ 115,00 choose a later flight through “My Trips” or the LATAM App.
    R$ 130,00 choose an earlier or later flight at the airport or through other channels.

International flights

If you purchased a Light or Plus fare or the ticket was issued with points or miles for international flights:

  • US$ 50 / R$ 187,00* choose an earlier flight through “My Trips” or the LATAM.
  • US$ 58 / R$ 216,92* choose a later flight through “My Trips” or the LATAM App.
  • US$ 75 / R$ 280,50* choose an earlier or later flight at the airport or through other channels.
*The price in reals ($R) expressed above are an approximation based on the exchange rate of $3,740 R on July 19, 2019. The amount charged will reflect the exchange rate with the dollar on the day of your transaction.

Exceptions to fees charged for this service:

Fees are exempt for domestic flights for:

  • Top fare tickets.
  • Passengers who purchased tickets in Brazil for flights within Brazil with the Plus fare.
  • Tickets purchased by LATAM Pass members: Black Signature, Black, Platinum.
  • Tickets acquired in Brazil by LATAM Gold Plus members.
  • Tickets purchased in Colombia for flights within Colombia by LATAM Pass Gold members. Applies only to choosing an earlier or later flight through the “My Trips” section of LATAM.com or the LATAM App.

Fees are exempt for international flights for:

  • Top fare tickets.
  • Tickets purchased by LATAM Pass members: Black Signature and Black.