Affected flights


Affected flights


Ticket change policies for flights up to May 31, 2020 affected by cancellations, border closure restrictions and/or state of emergencies due to the COVID-19 pandemic.

Your options:

Change the date of your flight for no additional cost (same destination and cabin class) without penalties or fare differences. The new flight must be completed no later than December 31, 2020.

If you have a ticket to fly up to April 30, 2020 and you are unable or do not wish to travel, you can reschedule your journey for a later date or keep the ticket value open for future travel up to December 31, 2020.

If you are traveling on or after May 1, 2020 and you are uncertain about the new date for your trip, please remember to change your ticket before the original departure date

Some countries may have entry restrictions. Check the conditions applicable to each country