LEARN ABOUT OUR HEALTH AND SAFETY MEASURES


LEARN ABOUT OUR HEALTH AND SAFETY MEASURES


COVID-19: ¿WHAT ARE WE DOING AT LATAM?

Today taking care of our passengers' well-being is our most important journey. This is why we want to share with you the health and safety protocols we are implementing on our flights in order to avoid the spread of COVID-19:

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Precautions on board

PRECAUTIONS ON BOARD

  • Boarding and disembarking: we have adjusted our boarding and disembarking process to avoid crowding

     

  • Empty Seat: whenever possible, we will leave the middle seat empty to facilitate social distance between passengers

     

  • Ventilation systems: our aircraft is equipped with an air recirculation system that renews the air inside the cabin every 3 minutes thanks to HEPA (High Efficiency Particulate Air) filters, which remove 99.97% of the particles.

    Find out more about HEPA filters

Precautions on board

  • Cabin Hygiene: we have defined proactive and regular cleaning procedures throughout the cabin. Additionally, we are providing hand sanitizer gel in all our aircraft

     

  • Crew Protocols: to avoid possible contagion, we adjusted our crew protocols and included masks for all of our crew members, as well as for passengers with symptoms

Precautions on board

  • Food: we simplified our food services by minimizing the handling of items and limiting each service to only one interaction

     

  • Materials: as a preventive measure, our crew will only distribute rest elements upon request of the passenger. The elements in the seat pockets have been removed

Precautions on board

 

 

Recommendations for our passengers

 

 

 

  • Complete your Online Check-in and prefer a digital boarding pass

     

  • Arrive at the airport at least 4 hours before your scheduled departure

    time

  • At the airport, approach the check-in counter without friends or family members

     

  • Once on the plane, remain seated and avoid moving throughout the cabin.

 

 

Check out the updated information of our associated airlines