Press Room


LATAM waives change fees for international flight reservations

Customers making new bookings between March 6 and 22, 2020 for international flights up to December 31, 2020 will be able change date and/or destination without penalty

Santiago, Chile, March 13, 2020 16:30

In the context of the COVID-19 outbreak, LATAM Airlines Group today announced increased flexibility to help its customers in their travel decisions.

“We understand that customers may be uncertain about making international travel plans at this time. That’s why we want to provide them with the opportunity to book international flights, knowing that they can change their reservation at a later date if they wish”, said Yanina Manassa, Director of Customer Service, LATAM Airlines Group.

LATAM will waive change fees for all international flights up to December 31, 2020, applicable to new bookings made between March 6 and 22, 2020. Customers making new reservations will be able to change the date and/or destination of their ticket* up to 14 days in advance of their outbound flight without penalty, subject to fare differences.

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*One change per ticket permitted