Travel with more leg-room! With a TAM Space + seat, your travel experience will be even more comfortable and pleasant.

Besides being able to book your TAM Space + seat on the TAM website, you can also do so through the following channels:

  • Sales, Loyalty and Services Head Office.
  • Airport.
 

Booking period

Airport: the sale starts with 24 hours and ends 30 minutes before the flight.

Sales, Loyalty and Services Head Office: up to 24 hours prior to the flight.

Website: up to 2 hours prior to the flight.

Check fares and specifications for each journey below.

Fares and specifications per journey

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Charging is per journey leg, and in the case of connecting flights, another charge will be made, as in the following examples:

  1. For a journey to Curitiba with connection in São Paulo and final destination in Miami, one price is charged from Curitiba to São Paulo and another price from São Paulo to Miami.
  2. For a journey to Porto Alegre with connection in Brasília and final destination in Manaus, one price is charged from Porto Alegre to Brasília and another price from Brasília to Manaus.

**Since 04/11/2011, a cost of USD 20 has been applied to the segment Ciudad del Este-Asuncion-Ciudad del Este, in Paraguay.

General conditions of use

TAM Space + seats have more leg-room on the plane and are located in the front row or next to the emergency exits.

The right to use them may not be transferred to other companies.

The booking is personal and may not be transferred to another passenger.

Available only on flights operated by TAM.

Restriction on use of Space + in the first row of aircraft

On flights made by Airbus 319, 320 or 321 aircraft, pregnant women and adults with small children are not allowed to use these seats, because they have a safety belt equipped with an airbag.

Restrictions on use of Space + at emergency exits

For safety reasons, TAM Space + seats located next to the emergency exits may not be occupied by:

  • disabled people or people with reduced mobility;
  • people under 15 years of age;
  • pregnant women, breast-feeding mothers and/or people travelling with children;
  • people who do not speak, read and/or understand Portuguese*;
  • senior citizens (60 years old or over);
  • people who are not comfortable following emergency instructions if necessary;
  • people travelling with a pet inside the cabin;
  • people with a condition or responsibility (such as caring for a small child) that may obstruct or prevent one or more tasks applicable to the emergency exit being correctly executed;
  • people with motor difficulties, or sight, speech or hearing deficiencies;
  • people who do not appear capable of reading or understanding the written instructions on emergency evacuation provided by the company;
  • people who are not in a state to understand and apply verbal instructions given by the crew.

* On flights operated on A330 and B777 planes, passengers who understand Portuguese and/or English may travel in those seats.

If any of the aforementioned situations were applicable to a passenger with a booking for a TAM Space + seat located next to the emergency exit, he would be given another TAM Space + seat if possible, or a normal seat. In the latter case, the client would be wholly reimbursed.

Changing your ticket

If a passenger wishes to change his ticket, he may make use of the booked service on another flight with identical countries of origin and destination to the original booking, for the same price. For example: if the departure and arrival locations for the original flight are both within Brazil, the TAM Space + seat may be used on another domestic flight.

The ticket must be changed before the flight date and the service will be subject to availability on the desired flight.

If TAM changes the flight arrangements and there are TAM Space + seats available on the airplane that the passenger is being changed to, he may travel in one of the TAM Space + seats available at no additional charge. If there are no TAM Space + seats available on the new plane, the passenger will travel in a normal seat and will be reimbursed in full for the cost of the service.

Refund

The cost of the TAM Space + seat may not be refunded when it cannot be used due to reasons that are attributable to the passenger’s will or initiative. On the other hand, if the client cannot use his booking for reasons not attributable to him, he will be refunded for the full amount. An example of this would be in the case of a client with a booking for a TAM Space + seat who cannot use it because of a legal prerogative that determines that another passenger must travel in the front row. In these situations, the client will be given a refund form that he must fill out and hand into a TAM shop at the airport.

A refund for a TAM Space + seat may only be requested from the Sales, Loyalty and Services Head Office when the ticket refund is also requested, for a flight change beyond TAM’s control.

ANAC Resolution no. 280

ANAC (Agência Nacional de Aviação Civil [Brazilian National Civil Aviation Agency]) Resolution no. 280, in force since January 12, 2014, does not make it compulsory for elderly people, pregnant women, nursing mothers, people accompanied by small children and people with reduced mobility to be seated in the 1st row of aircraft. Therefore seats in the 1st row must be sold as Space + to these customers.

We remind you that Space + seats must be provided free of charge to wheelchair users, special passengers accompanied by guide dogs, guide dogs, and passengers whose knee problems do not allow them to keep their legs bent.

Location of TAM Space + seats on the planes

Located next to the emergency exits and in the front rows, these seats provide greater leg-room and, consequently, make the journey more comfortable and pleasant.

BOEING 777

Total number of TAM Space + seats: 30
50 seats in the middle with a distance of 91.4 cm (compared to 78.7-81.2 cm in a normal seat).
10 seats in the front row with a distance of 122.4 cm (compared to 78.7-81.2 cm in a normal seat).
10 seats next to the emergency exit with a distance of 124.9-244.3 cm (compared to 78.7-81.2 cm in a normal seat).

BOEING 767

Total number of TAM Space + seats: 22
4 seats in the front row with a distance of 110.5 cm (compared to 78.7-81.2 cm in a normal seat).

AIRBUS 330

Total number of TAM Space + seats: 15
7 seats in the front row with a distance of 109.2 cm (compared to 81.2-83.8 cm in a normal seat).
8 seats next to the emergency exit with a distance of 127-198.1 cm (compared to 81.2-83.8 cm in a normal seat).

AIRBUS 321

Total number of TAM Space + seats: 18
6 seats in the front row with a distance of 101 cm (compared to 73.6-76.2 cm in a normal seat).
12 seats next to the emergency exit with a distance of 119.3 cm (compared to 73.6-76.2 cm in a normal seat).

AIRBUS 320 - 174 Passengers

Total number of TAM Space + seats: 18
6 seats in the front row with a distance of 101-114 cm (compared to 73.6-76.2 cm in a normal seat).
12 seats next to the emergency exit with a distance of 96.5-99 cm (compared to 73.6-76.2 cm in a normal seat).

AIRBUS 320 - 156 Passengers

Total number of TAM Space + seats: 30

AIRBUS 319

Total number of TAM Space + seats: 12
6 seats in the front row with a distance of 101 cm (compared to 73.6-76.2 cm in a normal seat).
6 seats next to the emergency exit with a distance of 106.6 cm (compared to 73.6-76.2 cm in a normal seat).

Request a TAM Space + seat through our Contact Center, or at a TAM airport location.