If you have a flight operated by LAN, check its Carry-on Baggage Information.

 

Do you have questions regarding how to transport your baggage? Check some tips here:

  • personal electronics (cameras, cell phones, camcorders, laptops, tablets), that is, all those valuable and/or fragile objects. However, remember the carry-on luggage can only handle smaller items.
  • Declare your items to the Federal Tax Authority, to avoid taxation upon returning from your trip.
  • Make your baggage stand out, a simple colorful ribbon makes it easier to identify it on the conveyor belt and avoids the risk of exchanging it with another passenger.
  • Identify your luggage, put name, address and contact numbers inside and out of the suitcase. Request free identification tags at the check-in counter.
  • Before traveling remove the tags from previous trips. If your baggage shows any sign of damage, the employee will request that you confirm that you are aware of that at the check-in counter.
  • Use locks, if you don’t have them, request free security seals at the check-in counter.
  • In case of fragile or perishable items, make sure they are properly packaged and not in the list of forbidden items for transportation.
  • At check-in, make sure you have your stub to prove your baggage was checked.
  • Upon retrieving your luggage from the conveyor belt, check the tag to make sure it matches the stub, to avoid taking someone else’s luggage.
  • Upon baggage arrival, make sure they are not damaged. If you notice something wrong, contact immediately an airline employee, before leaving the baggage claim area*. He will be able to give you the necessary information and measures to be taken.

* Every and any complaint regarding baggage must be made inside the baggage claim area. By doing such, it makes clear the damage has occurred inside the airport grounds, clearing the passenger of any responsibility.